National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,203 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,203 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 15th January 2026

National Mattress Canada 5 star review on 14th December 2025

Pauline B

1231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's very good service”

Helpful Report

Posted 4 months ago

“We were having a difficult time searching for the same mattress we have but in a king size. We found national mattress carries a very similar one with the same brand and more affordable than what we expected. The staff are very helpful and thorough. I would recommend them to anyone that is in need of a mattress of all kinds for a really good price.”

Helpful Report

Posted 4 months ago

“Great service and delivery exactly on time. I recommend it.”

Helpful Report

Posted 4 months ago

“The website was accurate with product descriptions. Items came in a timely manner. Every time we go to National Mattress they have knowledgeable staff. Highly recommend them.”

Helpful Report

Posted 4 months ago

“Very Nice, Timely Delivery. Helpful Drivers. Great Quality.”

Helpful Report

Posted 4 months ago

“Delivery was next day and very smooth. Good experience overall”

Helpful Report

Posted 4 months ago

“We had a great experience with National Mattress. Their prices were excellent and the delivery was efficient and right on time. I highly recommend National Mattress!”

Helpful Report

Posted 4 months ago

“I had such a seamless experience at National Mattress! Terri helped me out with mattresses for my young kids and was knowledgeable and speedy! Thank you for making it such a great and easy experience!”

Helpful Report

Posted 4 months ago

“I recently purchased the National Mattress Titan Queen, and I can honestly say it’s one of the most comfortable mattresses I’ve ever owned. The extra-firm support is exactly what I needed—no more sinking or waking up with back pain. It feels sturdy, well-built, and the edge support makes the bed feel even bigger since I can sleep right up to the side without rolling off. That said, this is definitely a firm mattress—if you prefer something plush or soft, you might want to add a topper. But for me, as a back sleeper who needs proper spinal alignment, it’s perfect. I also love that it’s Canadian-made, comes with a 100-night trial, and has a solid 10-year warranty. Overall, the Titan Queen is a fantastic choice if you’re looking for a durable, supportive, no-nonsense mattress. I wake up feeling rested and without aches, and that’s worth every penny.”

National Mattress Canada 5 star review on 29th August 2025

Helpful Report

Posted 4 months ago

“We purchased a king size mattress and pillow from national mattress. They were very helpful in giving us information when deciding which one would be most suitable for us. The mattress was out of stock when we were at the store but it was delivered within a week of purchase. The delivery people were very friendly and efficient. They took good care to not damage anything in the house as they were moving it to the upper floor of our house.”

Helpful Report

Posted 4 months ago

“In the store, I really loved the staff. They weren't pushy at al and guided me wellaccording to my requirements and budget. Afterwards however in delivery, they came the first day without my mattress. I was on the phone for 3 hours, just being redirected from one branch to another and then eventually someone I called at the Hamilton branch was able to reschedule my order. The next day they came back with my mattress and brought it upstairs to make up for it which I apprecciated. But it was just such a hassle trying to reach them and I only wonder what would've happened if I had work that day and wasn't able to call.”

Helpful Report

Posted 4 months ago

“Awesome service and friendly staff”

Helpful Report

Posted 4 months ago

“Products were as described and delivery was prompt. We were given several text updates about delivery time and a phone call just before delivery. We are happy with our purchases.”

Helpful Report

Posted 4 months ago

“Great people to deal with and knowledgeable! Got me what I needed and quick! Thanks”

Helpful Report

Posted 4 months ago

“Great service, mattress was delivered even earlier than scheduled!”

Helpful Report

Posted 4 months ago

“Excellent service from start to finish! The ordering process was easy, delivery was quick, and the mattress is top quality. Couldn’t be happier with the comfort and overall experience—highly recommend!”

Helpful Report

Posted 4 months ago

“Shipment was quick but once it got to my building, the delivery guy tried to leave it outside leaning against the vestibule and take a picture of it to show its been delivered. My concierage had to stop him from leaving it there. Product is great otherwise.”

Helpful Report

Posted 4 months ago

“Very friendly and knowledgeable salesperson and mattress was delivered right on time. I would recommend this store to anyone looking for a new mattress.”

Helpful Report

Posted 4 months ago

“The mattress i purchased is of very good quality and is very comfortable. The online ordering and delivery were all very easy and smooth. I got the product the next day”

Helpful Report

Posted 4 months ago

“Great place to select and purchase a mattress. They have a large variety of manufacturers and types of mattresses to choose from. Our sales associate, Henry, was very helpful and knowledgeable and answered all our questions and concerns. We purchased a King Sealy-Nikola Posturpedic +1200 Series. It was delivered to our home within 2 days. Excellent service.”

Helpful Report

Posted 4 months ago

National Mattress Canada is rated 4.8 based on 16,203 reviews