National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,582 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,582 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff member was very helpful and informative. Received my delivery on time with great communication.”

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Posted 11 months ago

“I recently ordered from National Mattress. I bought a Queen size mattress, and a twin mattress and boxspring. I was satisfied with the purchase. The website was a little difficult to navigate. During purchase, I would have appreciated a few more details regarding delivery. However besides some of the spotty "live time tracking" updates, my items were delivered on the day that was expected. The two delivery persons were friendly and efficient during delivery. They left the mattresses how and where I requested. The quality and condition of the items I purchased was great. I look forward to my family being comfortable in our new beds!!”

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Posted 11 months ago

“We bought our mattress on line. It came right away and was delivered well. Sadly it wasn’t a good fit for our needs. Lucky for us we got to use their 100 day guarantee !! We took their advice and went into the storefront. We spent an hr lying down on beds while the nice staff offered answers to our questions. We picked a new one and the processed the exchange quickly. I would suggest them to anyone!”

National Mattress Canada 5 star review on 17th November 2025

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Posted 11 months ago

“It is firm but I wouldn’t say that it is extra firm…”

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Posted 11 months ago

“Delivery was quick and right on time. Excellent customer service; they didn't make feel pressured into anything. Appreciate it 🙏”

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Posted 11 months ago

“I recently bought a mattress from National Mattress, and I had an excellent experience. The staff were incredibly helpful, patient, and genuinely kind. They took the time to explain everything clearly and helped me choose the right mattress without any pressure. Their customer service was outstanding, and I truly appreciate how respectful and friendly they were. I highly recommend National Mattress to anyone looking for great products and even better service.”

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Posted 11 months ago

“It was a good service very reliable.”

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Posted 11 months ago

“Love love love my mattress. I have chronic neck and shoulder pain and their orthopedic euro too mattress has been a godsend.”

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Posted 11 months ago

“I had a very seamless experience purchasing my mattress. The salesperson was very approachable, helpful, and knowledgeable. Once I’d made a decision she walked me through everything I needed to know about the delivery process, and they came as expected. I’m really happy with my purchase!”

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Posted 11 months ago

“I recently purchased the BEAUTYREST Centennial 13" Tight Top Firm King Mattress from National Mattress, and the entire experience exceeded my expectations. From the moment I walked into the store, Connor was friendly, professional, and incredibly helpful. He took the time to walk me through different options, explain the features, and make sure I found the perfect mattress for my needs. I really appreciated his patience and no-pressure approach, which made the shopping experience both comfortable and enjoyable. One of the best parts of buying from National Mattress was how easy and transparent everything was. The price was excellent, and their price match guarantee gave me confidence that I was truly getting the best deal available. They also offer a 100-day sleep guarantee, which provides great peace of mind knowing I could exchange it if it didn’t work out—though it’s clear I won’t be needing that. Delivery was smooth and professional. The delivery service kept me updated with both calls and SMS notifications so I knew exactly when to expect my new mattress. It arrived right on time and in perfect condition, exactly as promised. As for the mattress itself, it’s been fantastic so far. I prefer a firm bed, and this one gives just the right amount of support while remaining comfortable throughout the night. I’ve already noticed a difference—sleeping cooler and waking up feeling more rested. Overall, I’m thrilled with my purchase and can’t recommend National Mattress enough for their great service, pricing, and quality products.”

National Mattress Canada 5 star review on 16th November 2025

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Posted 11 months ago

“Store staff very helpful. Showed me difference between hybrid and memory and helped me determine correct level of firmness”

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Posted 11 months ago

“Great Price, Great Quality, and too many mattresses are available to choose from.”

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Posted 11 months ago

“Great experience! The staff were friendly, patient, and helped me find the perfect mattress without any pressure. Delivery was smooth and the quality is amazing. Highly recommend!”

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Posted 11 months ago

“Really love their collection, price range and delivery service! Value for money.”

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Posted 11 months ago

“I had a problem ordering online and so I had to go in person because my card was not cooperating - I managed to find an even better deal and it was delivered within a few days (the exact day I set it for at a very good time!). I am adjusting very nicely to the mattress, for only a few hundred dollars it is such a perfect fit for the loft I have. Thank you so much for the incredible service and mattress!”

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Posted 11 months ago

“I had a great experience with National Mattress! Their Markham showroom had a wide variety of mattresses available to test, and unlike other mattress stores, their employees aren't paid on commission, so it was a much more relaxed, hands-off affair than other stores where it can often feel like you're being constantly hounded to buy something. After selecting my desired mattress, it was a painless process to have it delivered to my condo. Bonus points for having a very accurate delivery window and live delivery tracking the day of.”

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Posted 11 months ago

“I drove in from Oshawa to Markham and was greeted by Henry on a Saturday morning. Having purchased several mattresses in the past from well known establishments, I wasn't prepared for what unfolded. Henry was the easiest going person I've ever met selling furniture or mattresses - he never chased me around the store, but instead asked what my preferences for a mattress were and guided me to a Beautyrest model. Henry explained the inns and outs of the mattress business, and was honest to a fault. I will and have already referred people to Henry - he's an honest, first class human being. Keep up the great work Henry. -Randy”

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Posted 11 months ago

“We purchased a SERTA® Perfect Sleeper® Premium 15" Firm Pillow Top Mattress - King in October, 2025 and we enjoyed dealing with Yaman, who was more than great to deal with. Yaman went out of his way to accomodate our request for delivery. The matteress was delived in a timely manner without any issues and the delivery men were also great and helpful. After using this new matteress for about 3 weeks, we are very happy with its quality.”

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Posted 11 months ago

““I usually like to take care of things myself, but I hit a point where I really needed some expert help. That’s when a friend told me about xwaxt.com, and honestly, reaching out to them was one of the best choices I’ve made. From the very beginning, their team was responsive, understanding, and truly dedicated to finding the right solution. They made everything so much easier and handled the situation with great care and professionalism. I’m genuinely thankful for their support and the excellent results they delivered.”

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Posted 11 months ago

“Location staff was great and courteous. Didnt push any other product was helpful and made a couple suggestions. Product arrived next day as promised and the delivery gentlemem were quick and ver y polite.”

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Posted 11 months ago

National Mattress Canada is rated 4.8 based on 18,582 reviews