NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,298 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 21st August 2025

465

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wouldn’t let me use installments on my computer, I checked out the same dress on my phone and it charged me more for Seel (24 on my phone, 21 on my laptop) for the same dress”

Helpful Report

Posted 3 years ago

Hi Cheyenne, Please contact our customer service team so that we can assist you in resolving any questions you may have about our financing or return assurance plans. 212-594-3600 or info@newyorkdress.com

Posted 3 years ago

“Well, not the smoothest ordering, very bad communication times, poor customer service. The payment went through quickly though. Lol. Honestly, seems super sketchy. Hope the dress is nice at least. ????”

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Posted 3 years ago

“Wife found top of dress boring. Color was darker than pictured.”

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Posted 3 years ago

“I haven't gotten an update since I put in my order !!!”

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Posted 3 years ago

“I need to cancel”

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Posted 3 years ago

“Return policy is dumb”

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Posted 3 years ago

“Nice”

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Posted 3 years ago

“Hard to find”

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Posted 3 years ago

“no refund policy on an untailored dress is disappointing.”

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Posted 3 years ago

“Coupon codes did not work”

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Posted 3 years ago

“They don’t tell me about taxes in the bill”

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Posted 3 years ago

“Different color”

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Posted 3 years ago

“They need to let buyers have to right to exchange and return if not satisfy with the cloth”

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Posted 3 years ago

“I need to cancel”

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Posted 3 years ago

“Not now I didn’t receive my pack yet”

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Posted 3 years ago

“your website sorting for product is inefficient. has to be reset every time you look at a product .”

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Posted 3 years ago

“I need to edit shipping and this choice is not provided !!”

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Posted 3 years ago

“Much bigger than the size I get”

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Posted 3 years ago

“None”

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Posted 3 years ago

“Disappointed in the shipping fee. Way too high for a single dress. :(”

Helpful Report

Posted 3 years ago

NewYorkDress is rated 4.3 based on 21,298 reviews