NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,623 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,623 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not now I didn’t receive my pack yet”

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Posted 3 years ago

“your website sorting for product is inefficient. has to be reset every time you look at a product .”

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Posted 3 years ago

“I need to edit shipping and this choice is not provided !!”

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Posted 3 years ago

“Much bigger than the size I get”

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Posted 3 years ago

“None”

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Posted 3 years ago

“Disappointed in the shipping fee. Way too high for a single dress. :(”

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Posted 3 years ago

“The shipping told me the phone number was wron !! And No one told me which cause the delay for the order !”

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Posted 3 years ago

“Plz send my dress as soon as possible”

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Posted 3 years ago

“They don’t allow returns. I ordered a smaller size than I needed, when I realized it I just order the next size up thinking I could return the first dress. But because of their crazy policy now I am stuck with 2 identical dresses!!! It’s crazy now to allow returns/ exchanges!!!”

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Posted 3 years ago

“The last dress I order was different from the catalog”

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Posted 3 years ago

“Wanted to exchange an order i made by mistake but i was told sorry non exchangeable”

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Posted 3 years ago

“I was shocked that there is no return allowed . Or in case of some return exception you will deduct money from the original price .This is very bad and unfair.”

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Posted 3 years ago

“Nice dress but it looks like its been used, a lot of the threads were damaged”

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Posted 3 years ago

“Enough dresses to choose, I didn’t like the treat I had at store with Gavin he was like he was in a rush, like u don’t have time to try and see options, I bought a dress that didn’t fit, I have too fix it, so I won’t do it again”

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Posted 3 years ago

“............”

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Posted 3 years ago

“The costumer service was fantastic very helpful and polite ,the worst thing Packaging i Receive it torn and Messi and the dress was damaged ,Beautiful same as I imagined But damaged the threads was out”

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Posted 3 years ago

“Terrible quality.”

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Posted 3 years ago

“Not a happy customer”

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Posted 3 years ago

“Earlier this month I made two orders; order number 447115 amount $1,000 and order number 446371 amount $1,000. The total value of my orders is $2,000 And I just found out that those two items that I already purchased are offered at a very attractive discount, each is offered at $700 which lead to saving of $300 each ($600 in totalfor my future purchase at your website. Im very ungry”

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Posted 3 years ago

“I got the wrong dress,I wished that I can get the dress that I wanted for the wedding. The good side is that you responded quickly and helped me with returning it”

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Posted 3 years ago

NewYorkDress is rated 4.3 based on 20,623 reviews