NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,498 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,498 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the dress does not look the same as the picture, I would like to return it, it looks cheaper looking in personh”

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Posted 11 months ago

We're so sorry to hear your order was not as expected. It looks like you spoke to our customer service team and they were able to assist you with a return.

Posted 10 months ago

“H”

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Posted 11 months ago

“J”

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Posted 11 months ago

“M”

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Posted 11 months ago

“Didn't like it”

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Posted 11 months ago

“……….”

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Posted 11 months ago

“I had emailed immediately after I placed the order to change shipping speed and no one got back to me until 3 days later”

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Posted 1 year ago

We are so sorry about this. We have received an influx of emails due to our busy season for prom. We have issued you a full refund due to the inconvenience.

Posted 11 months ago

“Hi”

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Posted 1 year ago

“no”

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Posted 1 year ago

“Ok”

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Posted 1 year ago

“The size do not match”

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Posted 1 year ago

“purchased a dress on clearance and checked measurements before ordering. The dress wasn't even close to fitting. They had a larger sizer available but refused to exchange the gown”

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Posted 1 year ago

“OTHER”

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Posted 1 year ago

“too small”

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Posted 1 year ago

“aaa”

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Posted 1 year ago

“Not bad”

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Posted 1 year ago

“Return”

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Posted 1 year ago

“The dress looks like it's been worn before but fast shipping”

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Posted 1 year ago

We're so sorry to hear you were not satisfied with your purchase. It looks like you spoke to our customer service department and they were able to assist you.

Posted 1 year ago

“Not sure”

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Posted 1 year ago

“C”

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Posted 1 year ago

NewYorkDress is rated 4.3 based on 20,498 reviews