NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,072 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,072 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how NewYorkDress made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dress sipper doesn’t work”

Helpful Report

Posted 9 months ago

We're so sorry to hear your order was not as expected. Please contact our customer service department for further assistance to 212-594-3600.

Posted 9 months ago

“Beautiful dress but the trim was falling off right out of the bag.”

Helpful Report

Posted 9 months ago

“Good”

Helpful Report

Posted 9 months ago

“Needs express shipping”

Helpful Report

Posted 9 months ago

“My dress didn’t match the picture and the refund policy is very inconvenient. If I’m purchasing with my card I would want my refund ba k the same way.”

Helpful Report

Posted 10 months ago

We're so sorry to hear you did not have a good experience with us. Our return policy states we can provide a store credit or exchange if you are unsatisfied with your purchase. Our team will reach out to you to provide a solution.

Posted 10 months ago

“Sss”

Helpful Report

Posted 10 months ago

“Dress material ok, but too big in the breast”

Helpful Report

Posted 11 months ago

“F”

Helpful Report

Posted 1 year ago

“I haven't received any messages on the progress of the order I put in a week ago”

Helpful Report

Posted 1 year ago

All orders ship within 5-7 business days. It looks like your package has been delivered! Please contact us for any further assistance.

Posted 11 months ago

“You sent me another very heavy dress, very disapointed”

Helpful Report

Posted 1 year ago

We are so sorry to hear you are unsatisfied with your purchase. Please contact our customer service department to better assist you 212-594-3600 or email us to info@newyorkdress.com.

Posted 1 year ago

“Okay”

Helpful Report

Posted 1 year ago

“Good”

Helpful Report

Posted 1 year ago

“It said 1 day shipping now I track it’s showing in 7 days why ??”

Helpful Report

Posted 1 year ago

Upon checking your order it looks like you chose ground home delivery which takes 5-7 business days to ship out.

Posted 1 year ago

“Return option not available”

Helpful Report

Posted 1 year ago

“the dress does not look the same as the picture, I would like to return it, it looks cheaper looking in personh”

Helpful Report

Posted 1 year ago

We're so sorry to hear your order was not as expected. It looks like you spoke to our customer service team and they were able to assist you with a return.

Posted 1 year ago

“H”

Helpful Report

Posted 1 year ago

“J”

Helpful Report

Posted 1 year ago

“M”

Helpful Report

Posted 1 year ago

“Didn't like it”

Helpful Report

Posted 1 year ago

“……….”

Helpful Report

Posted 1 year ago

NewYorkDress is rated 4.3 based on 21,072 reviews