NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,073 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,073 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had emailed immediately after I placed the order to change shipping speed and no one got back to me until 3 days later”

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Posted 1 year ago

We are so sorry about this. We have received an influx of emails due to our busy season for prom. We have issued you a full refund due to the inconvenience.

Posted 1 year ago

“Hi”

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Posted 1 year ago

“no”

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Posted 1 year ago

“Ok”

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Posted 1 year ago

“The size do not match”

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Posted 1 year ago

“purchased a dress on clearance and checked measurements before ordering. The dress wasn't even close to fitting. They had a larger sizer available but refused to exchange the gown”

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Posted 1 year ago

“OTHER”

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Posted 1 year ago

“too small”

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Posted 1 year ago

“aaa”

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Posted 1 year ago

“Not bad”

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Posted 1 year ago

“Return”

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Posted 1 year ago

“The dress looks like it's been worn before but fast shipping”

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Posted 1 year ago

We're so sorry to hear you were not satisfied with your purchase. It looks like you spoke to our customer service department and they were able to assist you.

Posted 1 year ago

“Not sure”

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Posted 1 year ago

“C”

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Posted 1 year ago

“Vvbb”

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Posted 1 year ago

“I just see that the dress cd868 is available again do bought it again. Hopefully it works this time cause site is not well updated and creating frustration”

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Posted 1 year ago

We're so sorry that your previous order was sold out. Our inventory is based on the designer's information provided to us and stock is always changing. We strive to update our inventory daily to keep up with the stock information.

Posted 1 year ago

“I ordered a size two dress and it came as a 4”

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Posted 1 year ago

We are so sorry about this! We do see that you spoke to our customer service team and they were able to provide a solution. We truly apologize for the inconvenience and will strive to better our services on all future orders.

Posted 1 year ago

“The dress is torn, and is missing gems”

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Posted 1 year ago

We are so sorry to hear your order was not up standards. It looks like our customer service team was able to provide you a solution to have the dress fixed. Please contact us if you need any further assistance as we are standing by to assist you.

Posted 1 year ago

“I will write a review after we make our returns and exchanges”

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Posted 1 year ago

“Waiting today 4/29 for my delivery”

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Posted 1 year ago

NewYorkDress is rated 4.3 based on 21,073 reviews