NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,091 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how NewYorkDress made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waiting today 4/29 for my delivery”

Helpful Report

Posted 1 year ago

“Waiting for my dress still”

Helpful Report

Posted 1 year ago

“Cost of shipping is too expensive”

Helpful Report

Posted 1 year ago

“hola”

Helpful Report

Posted 1 year ago

“Still waiting for delivery”

Helpful Report

Posted 1 year ago

“hi”

Helpful Report

Posted 1 year ago

“Jj”

Helpful Report

Posted 1 year ago

“..”

Helpful Report

Posted 1 year ago

“Shipping is bad”

Helpful Report

Posted 1 year ago

All orders do ship within 5-7 business days, however your order was placed on April 20th and was shipped within 2 business days and has since been delivered.

Posted 1 year ago

“The dress was perfect but the customer service was terrible. I paid extra for quicker shipping and they put the wrong zip code. When I checked the status and saw the dress was in the opposite side of the state I reached out and asked them what zip code they put. They assured me they put the right zip code. Luckily UPS caught the mistake and they corrected it. I got the dress the next day but it did take longer than expected and I again paid extra for quicker shipping. I could see the label had the wrong zip code and when I reached out to customer service they never responded. Mistakes happen but I wish they were honest about it when I reached out to them and they could have refunded the price of the extra shipping costs.”

Helpful Report

Posted 1 year ago

We're so sorry to hear about this! After looking into your order, you placed the order online on your own without an agent. Although we did not make an error as you placed this yourself we will go ahead and refund the shipping cost back to you.

Posted 1 year ago

“Need better return policies”

Helpful Report

Posted 1 year ago

“my order was canceled and i’m reordering”

Helpful Report

Posted 1 year ago

“I paid 42$ for 1 day delivery and your telling me its on its way in 2 more days that,s the last dress I buy from your company”

Helpful Report

Posted 1 year ago

We're so sorry for any confusion on our shipping times. We do need 24 hours to process and ship your order as stated on our website.

Posted 1 year ago

“N”

Helpful Report

Posted 1 year ago

“M/a”

Helpful Report

Posted 1 year ago

“Very good”

Helpful Report

Posted 1 year ago

“I was not satisfied with shipment date.”

Helpful Report

Posted 1 year ago

“Too big”

Helpful Report

Posted 1 year ago

“G”

Helpful Report

Posted 1 year ago

“Very small caps for size 14”

Helpful Report

Posted 1 year ago

NewYorkDress is rated 4.3 based on 21,091 reviews