NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,826 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“K”

Helpful Report

Posted 3 years ago

“Fair prices”

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Posted 3 years ago

“Fair prices”

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Posted 3 years ago

“????”

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Posted 3 years ago

“I purchased a dress and would have liked the option to exchange it at least.”

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Posted 3 years ago

“Return policy is awful”

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Posted 3 years ago

“I have ordered a dress and it was confirmed then I was told it was sold away in the process. I was very very disappointed.”

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Posted 3 years ago

“Your size calculater is misleading , it gives me a bigger size what made me work the dress again with a tailor from the beginning .this cost me lots of money .”

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Posted 3 years ago

“Pictures don't show the dress from all directions. No refund 😕 for some dress. The material and type of fabric is no specified. Good price”

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Posted 3 years ago

“I like the dress but the sizing is always off”

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Posted 3 years ago

“Made in China It doesn’t look like shown It came in a small ziplock bag I wasn’t sure that this is the original brand”

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Posted 3 years ago

“The blue dress stitching quality was not good .”

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Posted 3 years ago

“I hope you will be honest when writing the size chart”

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Posted 3 years ago

“The dress looks nicer on the photos Plus it was poorly packaged in a dirty plastic just lack of attention to detail For such a expensive dress”

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Posted 3 years ago

“You need a better return policy for your your items.”

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Posted 3 years ago

“The dresses are beautiful but not true to size. It's a guessing game. You may need to go up 2 sizes. I never got to wear my dress.”

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Posted 3 years ago

“Its really nice dress as I expected thank you for your honesty.”

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Posted 3 years ago

“Would’ve given 5 stars but NY Dress doesn’t accept returns. The dress is beautiful and amazing quality, just wish I could’ve returned for a size smaller.”

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Posted 3 years ago

“El proceso de compra fue muy bueno, sin embargo el proceso de envío fue un desastre. El paquete fue entregado a otra dirección totalmente diferente al colocado en la orden. Solicité asistencia a NYD y me indicaron que el paquete fue entregado y que habría que hacer una investigación. El paquete si fue entregado, PERO A OTRA DIRECCION diferente a la colocada en la dirección de envío. Gracias a que coloqué mi numero de telefono, me llamaron de esa otra dirección, QUE NADA TIENE QUE VER CON LA DIRECCION QUE COLOQUE, para que procurara el paquete. UN DESASTRE!!!!”

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Posted 3 years ago

“I don’t like the non existent return policy. Appreciated them letting me return my item as a first time customer but “restocking” fee was high. This policy would definitely stop me from ever purchasing from NY dress again.”

Helpful Report

Posted 3 years ago

NewYorkDress is rated 4.3 based on 20,826 reviews