NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,267 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,267 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how NewYorkDress made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dress was awful! Cheap and glitter was everywhere. Not true to size”

Helpful Report

Posted 2 years ago

Hi Robina, We are so sorry to hear you were not happy with your purchase. Please contact our customer service team to see if there is anything we can do to help.

Posted 2 years ago

“Horrible service! Without compassion”

Helpful Report

Posted 2 years ago

“This dress is blue not off white, and the description says it is beaded. that is a lie -- not one bead on it. FAKE!”

Helpful Report

Posted 2 years ago

Hi America, We are so sorry there was an issue with your order. It looks like our team is working with you to resolve this issue! We will do all we can to ensure your satisfaction. Please reach out with any further questions.

Posted 2 years ago

“Did not received package.”

Helpful Report

Posted 2 years ago

“Horrible communication on shipping details. Saying things have been delivered when they weren’t. Hot mess of a shipping process!”

Helpful Report

Posted 2 years ago

Hi Tatum, We are sorry you had issues with shipping. It looks like your order is currently in transit. Please keep in mind that the carrier may update the tracking number before the package has been delivered. If you have any further questions, feel free to reach out to our customer service team. We'd be happy to help!

Posted 2 years ago

“I waited 3 days for a update in my order! Now I got a message saying it was refunded with no explanation! Now I cannot get a dress on time for my birthday”

Helpful Report

Posted 2 years ago

“Haven’t received my dress”

Helpful Report

Posted 2 years ago

“The material very cheap is full of glitter”

Helpful Report

Posted 2 years ago

“Cocktail”

Helpful Report

Posted 2 years ago

“A”

Helpful Report

Posted 2 years ago

“Awful fit. The dress has unremovable, sewn-in cups that are made for an A-B cup. Super disappointed.”

Helpful Report

Posted 2 years ago

“T”

Helpful Report

Posted 2 years ago

“6”

Helpful Report

Posted 2 years ago

“the return policy is ridiculous. I would order from here more often but all sales final doesn't allow for sourcing, trying on different size/style!”

Helpful Report

Posted 2 years ago

“Poor quality”

Helpful Report

Posted 2 years ago

“It is not customer centric to require customers to pay a restocking fee for an exchange of a size. I will not be purchasing items from your company anymore.”

Helpful Report

Posted 2 years ago

“My dress came in the wrong size. I ordered a 4 and got a 0. They resent another dress in a size 4 but it won’t be here in time for my event.”

Helpful Report

Posted 2 years ago

“Very bad costomer service Very bad quality they made money off of my I return the dress they took 15% of the price and I payed 30 dollars to ship it back bet bad experience I hate it plus I orderd one dress it didn’t come and they say the GPS said it’s deleverd they are hungry for money very bad experience”

Helpful Report

Posted 2 years ago

“Not the Color I expected. It runs oversize”

Helpful Report

Posted 2 years ago

“Glitches”

Helpful Report

Posted 2 years ago

NewYorkDress is rated 4.3 based on 21,267 reviews