NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,266 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,266 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It doesn’t looks like the picture and not suit me I want to return it”

Helpful Report

Posted 2 years ago

“The round glitters were glued on and not sewed. they keep falling off the dress.”

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Posted 2 years ago

“I never recieved my dress as i was told it gpt lost in the mail. I also was left wondering what may have happen cause i wasent aware of the situation for a while. I was left with no dress for the occasion. When they did contact me regarding the issue o got offered only 10% off another purchase.”

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Posted 2 years ago

“Very Very bad material,”

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Posted 2 years ago

“This company should not be selling expensive dresses online when their refund policy is “ALL SALES ARE FINAL”. Buyer beware! Apparently I should have known to read the small print. Myself and my family have been shopping online for several weddings the last couple years and I have ALWAYS been able to return. That is the basic premise of online shopping, isn’t it? I understand restrictions - I always keep all the original packaging, keep the tags on, return within xx number of days, I have no problem paying the return shipping….but ALL SALES ARE FINAL is unacceptable in today’s retail environment. If nothing else, this company should have this important detail plastered all over their website so customers don’t find themselves stuck with a $500 dress that doesn’t work for them.”

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Posted 2 years ago

“No return or exchange, poor quality, inaccurate sizing.”

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Posted 2 years ago

“Dress was not true to size, the beading itches and there is a no refund policy. Very disappointed.”

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Posted 2 years ago

“Why did I pay extra for shipping if it's not even going to ship until after you said it would be here? Scam.”

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Posted 2 years ago

“Very deceiving when it's an international order. At check out, charged 39.99 shipping and states 3 day shipping. This is not correct and needs to be addressed”

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Posted 2 years ago

“V”

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Posted 2 years ago

“Did not receive my order”

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Posted 2 years ago

“Wating for shipping”

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Posted 2 years ago

“I received the dress and it was nothing like was on the website.”

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Posted 2 years ago

“The material is not a good quality it’s so itchy I will return it and the zipper not working well”

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Posted 2 years ago

“??? ??? ???? ????? ????? ??? ????? ???? ? Order 468077 Date 9/5/2022 User 5751630954609 Ship Date 9/6/2022. ??? ????? ????? ??? ????? ????? ???? ??”

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Posted 2 years ago

“??? ??? ???? ????? ????? ??? ????? ???? ? Order 468077 Date 9/5/2022 User 5751630954609 Ship Date 9/6/2022 ??? ????? ????? ??? ????? ????? ???? ??”

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Posted 2 years ago

“لقد تم ارسال فستان اخر غير الذي طلبت الماركة مختلفة كذلك المقاس كبير امل سرعة معالجة هذا الخطأ لان مناسبتي قريبة ومكثت انتظره اكثر من اسبوعين”

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Posted 2 years ago

“The dress is small and super long plus all the glitter fell off and to make matters worse they discounted me for having returned it. you think it's not right because you don't know the poor quality of the product very bad I don't buy more in this store”

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Posted 2 years ago

“Not the right color, not true to size”

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Posted 2 years ago

“I don't have my package and it says it was delivered!!”

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Posted 2 years ago

NewYorkDress is rated 4.3 based on 21,266 reviews