NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,262 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,262 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent the wrong dress.”

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Posted 2 years ago

“Back ties are frayed and coming apart!”

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Posted 2 years ago

“Good morning. I live in Brazil and I bought a dress with you guys. My sister-in-law was coming over and brought the dress for me. I ordered the orchid color, which is what I have to wear to the wedding. The dress is purple! Very different from what is on the website. Now I can't return it because I'm in Brazil and I don't have money to buy another one. You shouldn't deliver a wrong color, which is not in the catalogue! I don't know what I do now. I would like my money back.”

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Posted 2 years ago

“I need to returned wrong color”

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Posted 2 years ago

“no”

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Posted 2 years ago

“I have to return your porta and scarlett PS22666 Dress … it is not like the same color as the picture on line. The picture is a light blue … when I received it , it was PINK and BLUE!!!! There are tons pink sequins on the dress. It’s gaudy and isn’t what is shown on line. There are no pink sequins shown in the on line picture. It’s horrible .. I can’t wear this I will call on Tuesday morning about this Please send me a return label and crested my account Johanna Klawsnik”

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Posted 2 years ago

“Terrible shipment!”

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Posted 2 years ago

“Dress looks nothing like the photo”

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Posted 2 years ago

“The dress arrived today and as I was trying it on the straps burst. Don't know what to do at this point but this return policy isn't great.”

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Posted 2 years ago

“Too big for medium size”

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Posted 2 years ago

“I didn’t get an email and there’s no return policy”

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Posted 2 years ago

“Its not like the reviews or as in the picture, i am frustrated i bought it to germany . I had to pay extra 200 euro more for duties and customs and i cannot return it.”

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Posted 2 years ago

“ok”

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Posted 2 years ago

“We need communication”

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Posted 2 years ago

“Beware! No returns on your purchases. When you attempt to “chat” online , they’re “busy” and have to send them a message with your email address and they’ll never get back to you. So be very careful and not waste your money on this website. It’s a total scam.”

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Posted 2 years ago

“Inutil”

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Posted 2 years ago

“My order placed on the wrong address no way to cancel it . Very disappointed”

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Posted 2 years ago

“Put my new address and got shipped to my old address”

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Posted 2 years ago

“I have not received my dress. I purchased it last February 12. It has been more than 7 days and I still have not received it. Please help me to find out what’s going on. Thank you.”

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Posted 2 years ago

“F”

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Posted 2 years ago

NewYorkDress is rated 4.3 based on 21,262 reviews