NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,263 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,263 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No returns”

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Posted 2 years ago

“Got the wrong dress. I am very frustrated. I got a completely different dress.”

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Posted 2 years ago

“I got the wrong dress. I ordered a pink Edward Arsouni dress and got a sequin silver long-sleeve dress. I was very disappointed. Especially since now, I need to take pictures, email them back, ship this dress back, and wait to see if they still have mine available. Not a good experience. Not buying from New York Dress again.”

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Posted 2 years ago

“Hi”

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Posted 2 years ago

“Could not get any discount or coupons”

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Posted 2 years ago

“G”

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Posted 2 years ago

“I have no news of my dress. I' ve payed air transport to recibe it in 2 days !!!! Please, i need an answer. Thank you”

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Posted 2 years ago

“Why am I waiting 5-7 days if I paid for 2 day shipping????”

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Posted 2 years ago

“I will like to return”

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Posted 2 years ago

“Delayed delivery although paid for express”

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Posted 2 years ago

“I just received my dress and before I can even put on, I checked and to my attention I see a big tone on the back. This is supposed to be my changing dress for my wedding. Now I just want to return it.”

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Posted 2 years ago

“No return or exchange policy is too risky for dresses this expensive dissapointing”

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Posted 2 years ago

“Zero....0000000000000000000”

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Posted 2 years ago

“You tell me my order will arrive in 7 days Then fedex tell me my order will arrive on 9 /2 My party is 8//2”

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Posted 2 years ago

“Ff”

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Posted 2 years ago

“Hello, I have sent this shipment to Saudi Arabia instead of Kuwait, and according to the tracking, it is now in Riyadh, can you send FedEx to modify the address to Kuwait according to my location?”

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Posted 2 years ago

“Hi, I got a dress, it’s says the colour is BLUSH, in the website and in my bill , but the dress is a reall PINK PINK, I want to get a refund please”

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Posted 2 years ago

“You don’t have payment for months”

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Posted 2 years ago

“I am still waiting for your reply and attention to my requested, as I did not received what I ordered. It is a different color, fabric and design. I am extremely disappointed. Let me know how to refund this item and get my money back.”

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Posted 2 years ago

“Awful… I paid for next business day …55.00 And it’s been 4 business days….still not here… They are milking that fee… would never ever order from them again …”

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Posted 2 years ago

NewYorkDress is rated 4.3 based on 21,263 reviews