NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,265 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,265 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Glittery dress, very tall, not comfy when I moved my arms”

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Posted 2 years ago

“Poor sizing”

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Posted 2 years ago

“The dress was promised overnight by Federal Express, did not show . It came on second day I had to race around to get something else. I email them. Said stop Fed Ex. I do not want the dress too late. They delivered to address , ignored my email.. I had left. Then they me sent email ( 5 days later) saying all sales final no where did it or did anyone ever tell me that. This company lacks integrity and it too bad, they obviously sell gorgeous dresses. I intend to contact the dress design myself. This is not how this beautiful dress company wants their clothing sold.”

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Posted 2 years ago

“Website is horrible couldn’t logg in and no one replied to my inquiry fron customer service”

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Posted 2 years ago

“No”

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Posted 2 years ago

“Hi, 0. I would like to complain cause the dress has a defective zipper, on the day of my wedding, the zipper was broken. I was really upset and I almost didnt make it to my wedding, I walk down the aisle with an open back because of the zipper.”

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Posted 2 years ago

Hi there, we apologize you were not happy with your experience. If the dress is defective, please contact our customer service team right away and we would be happy to assist you in mending this issue. The NYD Team

Posted 2 years ago

“Terrible 😢 I thought they were a prestigious store but they don’t give your money back only store credit”

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Posted 2 years ago

“Disappointed”

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Posted 2 years ago

“poor”

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Posted 2 years ago

“This is not the request that I requested, it is different, and I have an important occasion on 3/1/2023”

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Posted 2 years ago

“H”

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Posted 2 years ago

“Poor”

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Posted 2 years ago

“Did not fit”

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Posted 2 years ago

“Horrible service”

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Posted 2 years ago

“I didn’t receive my order it’s late I was supposed to receive it on the 19th”

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Posted 2 years ago

“Size is small and impossible to return they won’t support you to return the dresses so bad service”

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Posted 2 years ago

“Poorly made did not look the same in person very disappointed!!!”

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Posted 2 years ago

“I am not going to write a review. We bought a very expensive dress for my daughter to wear as maid of honour to her sisters wedding. The dress just looked awful on her and was not the colour that was on the website. We were told we could not return the dress and get a refund. We could have a credit. It was a $1000. Dress. Do not buy anything unless you are absolutely sure it will be the perfect dress. We did not read the fine print. It will never be worn. It will stay in its box.”

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Posted 2 years ago

“Sizing was off, even with measuring. Runs at least two sizes smaller than designer indicates.”

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Posted 2 years ago

“My dress was delivered to Orlando when my shopping address is in Louisiana.”

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Posted 2 years ago

NewYorkDress is rated 4.3 based on 21,265 reviews