NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,269 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,269 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how NewYorkDress made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not fit and charge a restocking fee to return. I will never use this site again.”

Helpful Report

Posted 3 years ago

“good”

Helpful Report

Posted 3 years ago

“I havent receive the ítem Could you send me the tracking to check who receive y please”

Helpful Report

Posted 3 years ago

“The no return policy is not outlined well, and they should be turned into authorities.”

Helpful Report

Posted 3 years ago

“The no return policy sucks”

Helpful Report

Posted 3 years ago

“I”

Helpful Report

Posted 3 years ago

“Worst customer service ever”

Helpful Report

Posted 3 years ago

“I bought 2 dreses in one order. One came, the other one I was notified that it was sold so it easnt shipped. That dress was not sold or out of the stock, it was still on stock my size my color, just the priced was increased a lot more right after I bought it. I emailed NYD sevaral time for few weeks now, asking to honor the price and send me that dress at the purchased priced that I bought it for. The last email is that they will confirm that it is in stock and let me know. That was more than a week ago and no reply back. Ive been waiting for a month to have this resoved. I will not buy from NYD again. Very dissapointed”

Helpful Report

Posted 3 years ago

“Very small”

Helpful Report

Posted 3 years ago

“No good”

Helpful Report

Posted 3 years ago

“I would never order anything from new York dress. The worst service ever including shipping!!!!!”

Helpful Report

Posted 3 years ago

Hi Ewelina, We apologize you did not seem to have a good experience shopping with us. Looking at your order, it seems as though our customer service team refunded your shipping cost to assist you. We do all we can to make sure all our customers are satisfied. At this time, this is all we can do but if you have any further questions, please feel free to contact us.

Posted 3 years ago

“The material of the dress is very bad”

Helpful Report

Posted 3 years ago

“Too dark”

Helpful Report

Posted 3 years ago

“When will I receive this order.”

Helpful Report

Posted 3 years ago

“Horrible service”

Helpful Report

Posted 3 years ago

“Not even what I ordered”

Helpful Report

Posted 3 years ago

“This website was awful. I ordered a dress then wanted to return. It was a complete hassle and they only payed me 140 dollars not the full 220 for the return. They claimed it was for a restocking fee. This is not mentioned and was a complete disappointment.”

Helpful Report

Posted 3 years ago

“the website is so late in replying , I ordered a dress and it was different from the exhibited photo and the quality of the material was so poor”

Helpful Report

Posted 3 years ago

“The dress was extremely small. I could not even put it on. They would not accept when I tried to return it. Even though I immediately reached out to them after receiving the dress.”

Helpful Report

Posted 3 years ago

“dress is very poor quality. Trying to return it but no luck yet. Don't recommend this store”

Helpful Report

Posted 3 years ago

NewYorkDress is rated 4.3 based on 21,269 reviews