NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,780 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,780 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not get the color i wanted so i ordered a different color”

Helpful Report

Posted 2 years ago

“Runs big in size”

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Posted 2 years ago

“The checking out process was tedious and no coupons were working”

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Posted 2 years ago

“The dress was of very poor quality! I returned it. On the positive side, the customer service team was helpful!”

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Posted 2 years ago

“It was hard to put the payment information in and it wouldn’t scan the card.”

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Posted 2 years ago

“make it easy”

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Posted 2 years ago

“There should be cash on delivery”

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Posted 2 years ago

“na”

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Posted 2 years ago

“waiting for dress”

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Posted 2 years ago

“I won’t purchase again because I can’t return for a refund. I bought four Sherri Hill dresses for my daughter to try, and I misunderstood the return policy. I don’t buy from places that won’t refund.”

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Posted 2 years ago

“I couldn’t upgrade my shipping option”

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Posted 2 years ago

“The dress I purchased was too short and didn’t match measurement chart. No return policy so can’t return.”

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Posted 2 years ago

“I would like to refund but they asked me to pay for the delivery which is half of dress price which is too much”

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Posted 2 years ago

“thanks”

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Posted 2 years ago

“Na”

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Posted 2 years ago

“Na”

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Posted 2 years ago

“Good”

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Posted 2 years ago

“Hello last week i bought this dress and i really need it for this weekend. When are you sending the dress”

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Posted 2 years ago

“I purchased a dress for my daughter’s wedding. It came three weeks before the wedding. However, it was not the dress I had ordered. I sent photos of the dress that was delivered as well as the tags to identify the dress item #. It was clearly the wrong dress. NYD was great with the return but unfortunately did not have the dress that I had ordered in my size as it had sold out. They did offer to discount 10% off a dress of my choice. It was just too close to the wedding to chance it again so I bought a dress locally. I would give them a chance in the future as the dress they sent by mistake was good quality just not my style.”

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Posted 2 years ago

“Still awaiting dressed”

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Posted 2 years ago

NewYorkDress is rated 4.3 based on 20,780 reviews