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NewYorkDress Reviews

4.3 Rating 21,295 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,295 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewYorkDress 5 star review on 21st August 2025
Aurelia Rivas
NewYorkDress 5 star review on 20th August 2025
Anonymous
NewYorkDress 5 star review on 20th August 2025
Anonymous
NewYorkDress 5 star review on 20th August 2025
Susan Titshaw
NewYorkDress 5 star review on 20th August 2025
Stephanie Kosik
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
463
Anonymous
Anonymous  // 01/01/2019
I couldn’t upgrade my shipping option
Helpful Report
Posted 2 years ago
The dress I purchased was too short and didn’t match measurement chart. No return policy so can’t return.
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Posted 2 years ago
I would like to refund but they asked me to pay for the delivery which is half of dress price which is too much
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Posted 2 years ago
thanks
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Posted 2 years ago
Na
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Posted 2 years ago
Na
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Posted 2 years ago
Good
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Posted 2 years ago
Hello last week i bought this dress and i really need it for this weekend. When are you sending the dress
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Posted 2 years ago
I purchased a dress for my daughter’s wedding. It came three weeks before the wedding. However, it was not the dress I had ordered. I sent photos of the dress that was delivered as well as the tags to identify the dress item #. It was clearly the wrong dress. NYD was great with the return but unfortunately did not have the dress that I had ordered in my size as it had sold out. They did offer to discount 10% off a dress of my choice. It was just too close to the wedding to chance it again so I bought a dress locally. I would give them a chance in the future as the dress they sent by mistake was good quality just not my style.
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Posted 2 years ago
Still awaiting dressed
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Posted 2 years ago
Dress is lovely. Though I used the measurement guide my dress was too big and unfortunately cannot be returned.
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Posted 2 years ago
Vestito made in China!!
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Posted 2 years ago
Na
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Posted 2 years ago
Thak you.
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Posted 2 years ago
okay
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Posted 2 years ago
good
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Posted 2 years ago
non
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Posted 2 years ago
Few things 1. I ordered a different dress initially. And a week after purchase and payment, I was told the dress was out of stock and that I can ask for a refund or another purchase. But I was in sort of a hurry and this was really a bummer. Please update your site regularly 🙏 2. The 2nd dress I bought is unusually long. And i guess it looks quite different from the picture coz of the lighting. Plus the dress details including material, length, etc etc are not so well documented on the site for most dresses. Will be great if you can do this. But overall I am happy with the 2nd dress that I got .
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Posted 2 years ago
ok
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Posted 2 years ago
great fit
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Posted 2 years ago
NewYorkDress is rated 4.3 based on 21,295 reviews