Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,530 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,530 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“always a good service...”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“I had issues with my flights and the security guys were very helpful and friendly”

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(Short Stay 2) - Posted 2 years ago

“Thank you”

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(Short Stay 1) - Posted 2 years ago

“Quick, friendly and efficient”

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(Premium Meet And Greet) - Posted 2 years ago

“Very handy and easy to drive to. Parking was easy to find with helpful staff. Assistance for the disabled excellent.”

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(Premium Meet And Greet) - Posted 2 years ago

“Near the terminal, easy access, reasonable rate, easy to change when plans changed.”

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(Short Stay 1) - Posted 2 years ago

“Way to book brilliant friendly staff”

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(Premium Meet And Greet) - Posted 2 years ago

“No problems ..great”

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(Premium Meet And Greet) - Posted 2 years ago

“Location and convenience good a bit cheaper in price would be great. I will use it again”

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(Short Stay 2) - Posted 2 years ago

“The Airport itself is great. But the pricing of the parking is becoming ridiculously expensive compared to other airports”

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(Long Stay) - Posted 2 years ago

“All went well. Flight delays were accommodated. Thanks.”

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(Long Stay) - Posted 2 years ago

“Easy access just a bit pricey”

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(Short Stay 1) - Posted 2 years ago

“Great experience start to finish - will definitely use again 👍”

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(Premium Meet And Greet) - Posted 2 years ago

“Lots of spaces to park and easy to find”

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(Long Stay) - Posted 2 years ago

“Lack of toilets”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to book. Clear instructions”

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(Premium Fast Track) - Posted 2 years ago

“We are very lucky to have Newcastle Airport. Everything seems to run more or less perfectly. Great staff and convenient parking too.”

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(Short Stay 2) - Posted 2 years ago

“The website is easy to navigate and when my travel plans changed Graham on the help desk helped change the dates and it was a pleasant surprise to have a human being to speak to! Plus response to a later query by email was responded to very quickly. The coach drivers who ferry you between car parks and the terminal have always been cheerful - whatever the time of day or night. The signage to the various car parks could be better however. It is somewhat confusing if you haven’t been to the airport for a while.”

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(Long Stay) - Posted 2 years ago

“It was great, no hassle - stress free. Wish I’d known about new security and wouldn’t have worried about cables, medicines being in different bags. Well done!”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent airport, staff and meet & greets car parking facilities. The new security scanners are up and running so security is really quick and simple. My favourite airport in the country.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,530 reviews