Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,030 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,030 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Only negative was price seems expensive if you want people to use airport”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“We have used the Short Stay 2 car park twice this year. It's a very convenient car park & quite close to the actual Airport building. Sadly the cost of parking at the airport is rapidly rising so we may have to rethink our plans for getting to & from the airport for next year?! Perhaps users should be offered an incentive for future bookings?”

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(Short Stay 2) - Posted 2 years ago

“Very convenient for parking and so far have not had any issues with access or leaving my vehicle for a long stay. If I have had to cancel I have always received a refund promptly.”

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(Short Stay 1) - Posted 2 years ago

“No issues, found a space straight away, everything worked as it should, excellent service.”

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(Short Stay 1) - Posted 2 years ago

“It’s a car park that’s way too expensive.I stayed in short stay 2.there were discarded trolleys blocking me parking my car in the bay I chose.Is there any need to charge as much as you do?Parking my car was more expensive than my flights.”

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(Short Stay 2) - Posted 2 years ago

“Despite the interior of the airport changing every time you visit seemingly, the experience is always good even at the most busiest of times. A thoroughly well run airport at all levels.”

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(Short Stay 1) - Posted 2 years ago

“Newcastle Airport is a very good regional airport that could benefit from more scheduled flights to city destinations. The terminal facilities are good on the outbound side but expect long queues at passport control on the way in. It won't go unnoticed that during holiday seasons the parking charges become extortionate to the point I switched departure airports during this time for my travel. Pricing was pure profiteering without any regard for frequent customers.”

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(Long Stay) - Posted 2 years ago

“Quick, simple and convenient.”

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(Short Stay 2) - Posted 2 years ago

“Very easy to use polite syaff”

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(Premium Meet And Greet) - Posted 2 years ago

“Great Airport from the ease of parking to checking in with your airline provider. The airport is clean and has places to eat and have a coffee before you go through security, Security has always been a smooth process for us with no issues. once through there is a good selection of shops and places to get food and drinks alcoholic or not. Newcastle airport is the only one we use as it is our closest and also has 3 hotels within walking distance if we stay overnight for an early flight.”

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(Short Stay 2) - Posted 2 years ago

“The drop off parking machines are slow when they work but often they don’t. Drop off at the terminal isn’t t cheap either. So called fast track security often isn’t working at off peak hours so if anyone is thinking of paying for it at quieter times I wouldn’t bother. The Aspire lounge is often a zoo with noisy drunk people off on holiday. There used to be a decent BA lounge but not any more. You get entry to the Aspire if you have BA status but not to the “premium” section like other airline customers. Waiting for bags to be delivered is often a long wait. I’m almost always on domestic flights so I can’t speak about immigration etc but overall it’s a bit rubbish. There’s no reason to arrive here early to enjoy any facilities or amenities at the airport”

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(Short Stay 1) - Posted 2 years ago

“Very 👍 good,5 mins to terminal”

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(Long Stay) - Posted 2 years ago

“Travelled in august , everything went smoothly , no problems at all 👍”

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(Short Stay 1) - Posted 2 years ago

“Good customer service”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to locate car park and just a 2 min walk to terminal”

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(Short Stay 1) - Posted 2 years ago

“Easy to use ans staff very helpful when i had to change my return date”

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(Premium Meet And Greet) - Posted 2 years ago

“Parking facilities are good. However the price for any length of parking stay is far too high. The drop off parking is now ridiculously expensive. For example - Dublin airport where I visit frequently. Drop off is free. Currently I’m on holiday and it’s cost be £105 to park my vehicle for 15 nights. I payed £60 to park at Newcastle for 2 days. This needs looking into and overhauling asap”

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(Long Stay) - Posted 2 years ago

“The meet and greet service was excellent. Very efficient, quick.and located right next to the terminal building. Fully recommend this service”

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(Premium Meet And Greet) - Posted 2 years ago

“After arriving back from holiday in early hours I could not find what I had done with car park ticket. I got to the barrier pressed button and a happy sounding man was able to help me immediately. He was able to see my booking and open barrier immediately. Thus was great service after a long journey.”

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(Short Stay 2) - Posted 2 years ago

“Meet and greet excellent. Staff pleasant and welcoming,”

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(Premium Meet And Greet) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,030 reviews