Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,713 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,713 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is easy to navigate and when my travel plans changed Graham on the help desk helped change the dates and it was a pleasant surprise to have a human being to speak to! Plus response to a later query by email was responded to very quickly. The coach drivers who ferry you between car parks and the terminal have always been cheerful - whatever the time of day or night. The signage to the various car parks could be better however. It is somewhat confusing if you haven’t been to the airport for a while.”

Helpful Report

(Long Stay) - Posted 2 years ago

“It was great, no hassle - stress free. Wish I’d known about new security and wouldn’t have worried about cables, medicines being in different bags. Well done!”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Excellent airport, staff and meet & greets car parking facilities. The new security scanners are up and running so security is really quick and simple. My favourite airport in the country.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Parked up short stay1 a couple mins to terminal”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“The internet booking system is easy to use and the gentleman on the helpline (I had to cancel my first booking as travel plans changed) could not be more helpful, and my refund was quickly made. The coach driver from the long stay park to the terminal was cheerful - even though it was 330am on Dec 27th! The only negative is the signage to the nearer long stay park is not clear enough. Staff though are very positive.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Efficient and professional.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Excellent service in the meet and greet. Only downside was that I had to scrape the frost off the car 🚗 on my return from holiday.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“From booking to leaving everything was staight forward. Very easy.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Easy to find, 5 min walk to terminal from long term if you can't be bothered to wait for a bus! Quite pricey though.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Easy to find and so close to the terminal.”

Helpful Report

(Premium Fast Track) - Posted 2 years ago

“Well signed easy parking.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Very good service and a short walk into the airport”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“Easy ,convenient access to the main terminal. Staff always polite and helpful.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Great airport with great car parking facilities.”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“Stayed in Short stay 2, good location and easy walk to the terminal, plenty spaces when we stayed and easy entry and exit. But I always feel it is very expensive for parking, only just less than two taxi journeys.”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“We used meet and greet parking for our new year holiday, we have used it many times , it is very easy to reach , the staff are always pleasant, and it is simply across the road to get to the departure lounge, and it is so easy to collect the car on return.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Ok 👌I'd like to you parck”

Helpful Report

(Long Stay) - Posted 2 years ago

“It was a great and easy experience which help make our holiday hassle free.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Very easy to use website, although I couldn’t log on. It just wouldn’t do anything when I clicked login”

Helpful Report

(Long Stay) - Posted 2 years ago

“Good selection of parking options but wow it is expensive compared to similar Edinburgh airport pricing. I paid a discounted £47 for 32 hours parking in the cheapest long stay at Newcastle airport. A similar duration on site at Edinburgh is £17.99. From home its equally 90 minutes drive. Guess which airport I prefer?”

Helpful Report

(Long Stay) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,713 reviews