Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,030 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,030 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Really easy parking, no issues at all”

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(Premium Fast Track) - Posted 2 years ago

“The airport is getting better over the years ,we’ve been travelling from there for a while now and always used the car park,the prices have increased but it’s better than relying on taxis and you know your car is safe while we away”

Newcastle Airport 5 star review on 24th July 2023

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(Premium Meet And Greet) - Posted 2 years ago

“Very efficient service, you can go on holiday knowing your car is safe, definitely we will use it again.”

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(Premium Meet And Greet) - Posted 2 years ago

“From the ease of handing my keys over to getting them back and finding my car, I would give 10/10.”

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(Premium Meet And Greet) - Posted 2 years ago

“Parking was exactly as expected with the short walk to and from the terminal.”

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(Long Stay) - Posted 2 years ago

“convenient”

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(Long Stay) - Posted 2 years ago

“5 star car parking,well worth the money.”

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(Premium Meet And Greet) - Posted 2 years ago

“We have used the long stay car park 3 times in last year. Our comments follow. 1) upon arrival in all visits, the car park was extremely full meaning we had to search blindly for a parking space. This causes anxiety and also worry about checking checking in time. Solution: when booking, the confirmation should allocate a space with unique ID. 2) there are inadequate number of bus shuttles. We have used one out of our six opportunities, and fortunately, only encountered the rain once. Solution: a more reliable and frequent service is required, particularly late night / early morning. 3) on last visit the car park was full to the brim and we were pushed to the perimeter of the car park, which is a disused area with uneven surface wholly unsuitable for pulling suitcases. This would be a great concern for elderly or unhealthy. Solution: do not overbook car park or resurface the whole area.”

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(Long Stay) - Posted 2 years ago

“Service was excellent The wait for the shuttle bus was short and the driver was courteous. The remainder of this report is nonsense”

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(Long Stay) - Posted 2 years ago

“Excellent service . Park, hand over keys and 2 min walk to arrival hall 👍👌”

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(Premium Meet And Greet) - Posted 2 years ago

“The whole experience was perfect. They only thing I would say is we were told when we were arriving back at 2am our car would be at the door waiting for us, it wasn't we had to go and look for it.”

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(Premium Meet And Greet) - Posted 2 years ago

“Quick and easy”

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(Long Stay) - Posted 2 years ago

“The website was very straightforward and simple to engage with. Booking a parking bay could not have been easier.”

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(Short Stay 1) - Posted 2 years ago

“So easy and convenient.”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent upgraded to express parking”

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(Short Stay 1) - Posted 2 years ago

“Paid the extra to be nearer the terminal, short stay 2. Unfortunately I didn't think we were any closer than previous years. Not worth paying the extra”

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(Short Stay 2) - Posted 2 years ago

“Nice airport but needs more airlines. I’d ready jet. Good parking facilities but very overpriced”

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(Long Stay) - Posted 2 years ago

“The ease of checking in and picking your car up is great”

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(Premium Meet And Greet) - Posted 2 years ago

“Very easy to find and directly opposite the terminal I will definitely be using again for my next trip.”

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(Short Stay 1) - Posted 2 years ago

“Signed posting could be a little clearer. More control is needed with larger vehicles, twice now I have returned to my car unable to access the drivers door because large 4 x 4 badly parked.”

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(Short Stay 2) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,030 reviews