Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,994 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,994 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always leave my car with the Meet & Greet when flying from Newcastle Airport. Friendly and helfpul staff. Know my car will be left in the capable hands of the staff there. Pick up when I get back from my holiday, check all is ok, which it always is. Sorted. Thanks to all. Will be leaving my car there again later in the year. 😊”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Always good service but the last time I used the meet and greet the lady didn't give me the number of the bay my car was parked in which made it a little more difficult to find it. Also it was parked so close to the next vehicle I had to climb over from the passenger to the driver's seat.”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to find. Very convenient. Quick professional service both on drop off and collection.”

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(Premium Meet And Greet) - Posted 2 years ago

“Always great however the exit barriers are too high and far, I always have to open the door to insert the ticket on exiting.”

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(Long Stay) - Posted 2 years ago

“Used premium meet and greet two times lately and it’s a breeze. Great service.”

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(Premium Meet And Greet) - Posted 2 years ago

“Perfect for starting a relaxing holiday. Super smooth transfer, with the airport entrance only 'yards' away from handing your car over. Very professional staff.”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy process, good location. Quite expensive for a days parking.”

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(Short Stay 2) - Posted 2 years ago

“Parking is Close to the airport building. Everything was quick and simple”

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(Short Stay 2) - Posted 2 years ago

“Simple and easy process to folly .”

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(Long Stay) - Posted 2 years ago

“A1 first class service and all the staff were wonderful”

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(Premium Meet And Greet) - Posted 2 years ago

“Great service.”

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(Premium Meet And Greet) - Posted 2 years ago

“Never enough spaces, no matter what time of the year I use. Also EXTREMELY expensive to use”

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(Long Stay) - Posted 2 years ago

“This meet and greet parking system made our short break to Iceland start and end with no hassle at all. Very quick and easy to park up and pick up the car with the convenience of being right next to the terminal.”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent Airport, great long stay car park within walking distance to the Airport entrance.”

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(Long Stay) - Posted 2 years ago

“Easy way to park- good value for money”

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(Long Stay) - Posted 2 years ago

“100% service always”

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(Short Stay 1) - Posted 2 years ago

“Well Sign posted, and simple barrier system. 10min walk to terminal from the long stay.... Will use again”

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(Long Stay) - Posted 2 years ago

“parking really close to terminal building as described. easy in and out no problems”

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(Short Stay 1) - Posted 2 years ago

“Newcastle is usually an excellent airport, but on this occasion there was chaos in security because one of the belts was diverting everyone’s bags for searching and there were no staff around to help the one poor women trying to investigate everyone’s bags. It was weird because there were numerous people looking at the belt next to ours which was cordoned off and a man ostentatiously wandering around saying he was looking for someone to help the woman, rather than helping him herself. Then when we finally got through security there were loads of duty free staff standing around doing nothing. Allocating a few more trained security staff and a few less standing around people would have made a big difference that morning!”

Helpful Report

(Long Stay) - Posted 2 years ago

“A perfectly adequate Long Stay carpark. On this occasion we managed to get a space that was just a 5 minute walk from the terminal. There were no problems upon entry or departure from the park, following an online booking. The cost is fairly comparable to other airport parking arrangements, but remains expensive.”

Helpful Report

(Long Stay) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,994 reviews