Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,713 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,713 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parking was good but the number plate recognition didn’t work & wanted £290+ on leaving even though parking was pre booked. Pressed help on the machine but took a while for someone to answer.”

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(Short Stay 1) - Posted 2 years ago

“We were extremely impressed with the Meet a d Greet parking as well as with the friendliness of the staff in all departments. It was nice to be spoken to and have a laugh and joke with security officials. We are used to being shouted at in other airports both in the UK and overseas.”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent service drove in parked up no problems on return first class service and price 👏”

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(Short Stay 1) - Posted 2 years ago

“Everything went according to plan with no problems”

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(Long Stay) - Posted 2 years ago

“Easy to park and easy to exit. No problems.”

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(Long Stay) - Posted 2 years ago

“Excellent service”

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(Premium Meet And Greet) - Posted 2 years ago

“We have started using the Meet and Greet parking at Newcastle Airport, this facility is excellent and far better than Leeds Bradford airport or Birmingham Airport meet & greet parking we have also used”

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(Premium Meet And Greet) - Posted 2 years ago

“The car park - is exactly what it is - how ever it is SO expensive - every time i book (4-5 times a year) the price has increased again.”

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(Short Stay 1) - Posted 2 years ago

“Excellent. Booked online. Had to change my car reg too. Easy to change. Arrived at long stay car park. Automatic car registration recognition. Car left safe for a week. Easy to leave with the car recognition reg. Excellent no problem with this service. Will definitely book again.”

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(Long Stay) - Posted 2 years ago

“Always use Newcastle Airport Parking and use the Premium Meet and Greet booking direct with the airport. No looking for parking spots and totally hassle free.”

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(Premium Meet And Greet) - Posted 2 years ago

“Best parking ever. No hassle driving in and out and very close to the airport entrance. A bit pricey but with wide parking spaces you pay for what you get. Would definitely recommend.”

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(Premium Fast Track) - Posted 2 years ago

“Fantastic way to start a vacation. Warm clean reception. Customer focused, engaging staff. Well done team. :)”

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(Premium Meet And Greet) - Posted 2 years ago

“Great service, very smooth and efficient both when booking in and collecting the car. Would happily use again.”

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(Premium Meet And Greet) - Posted 2 years ago

“Always there to say welcome back and and welcome home…lovely”

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(Premium Meet And Greet) - Posted 2 years ago

“Unfortunately when our car was moved from the holding car park to the Meet and Greet car park the day before our return from a 7 day holiday we and the Reception staff had great difficulty opening the car. The battery was completely dead. As our car was not quite a year old when we got back from holiday, the fact that the weather had not been that cold while we were away and we had driven almost 20 miles before parking the car we can only assume that the person bringing the car from the holding car park must have left the lights switched on thus draining the battery. Fortunately a staff maintenance member was able to jump start our car enabling us to eventually get home! If we had not had this experience we would gladly have given you a 5 star rating.”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent service literally just a short walk to terminal, or hop on the courtesy bus.”

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(Long Stay) - Posted 2 years ago

“Followed all instructions but wouldn't allow me out of the car park, had to phone for help to exit car park.”

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(Short Stay 2) - Posted 2 years ago

“Car parking was ok. Better signposting would help.”

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(Long Stay) - Posted 2 years ago

“Very good always parked my car here the service and people in the car park are so nice and helpful and exllent service will come again for next hoildays”

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(Long Stay) - Posted 2 years ago

“Convenient on airport parking with a choice of car parks”

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(Short Stay 2) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,713 reviews