Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,713 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,713 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, reliable and reasonably priced. Would be good if you can have an optional checkbox for a valet and car wash whilst in your care. Maybe you could just sub contract it to a local mobile service ?”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Excellent airport, very well ran and very quick and efficient security process. The new scanning machines at security are excellent and will further improve the passenger experience going forwards. The bar areas are pricey but they are in every airport. Friendly and helpful staff and a special mention for the Meet & Greet car parking which is an excellent service.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Super easy to book and access the car park - bit expensive”

Helpful Report

(Long Stay) - Posted 2 years ago

“Staff are great. Easy and quick service.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Easy to book & quick access to airport from car park”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“Good service especially when flying early in the morning and you have to be at the Airport at 430am. Car Park is very secure and the short shuttle service is excellent. Price matched the cost of a return taxi so worth the value as well.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Very handy and efficient service.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Excellent service”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“Very easy process”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“Car was still there when I got back”

Helpful Report

(Long Stay) - Posted 2 years ago

“Premium fast track parking is the ultimate, wide parking space close to the terminal down side difficult to get slot so I have had to use premium long stay, this is ok as a backup. The airport itself is great no problems whatsoever perhaps the only criticism would be the lack of winter flights to destinations only served by Manchester airport (the pits) Thank you Bob P”

Helpful Report

(Premium Fast Track) - Posted 2 years ago

“Allways 10/10 however I was a little disappointed the last trip we arrived back 06/01/24 aprox 00:30 and the winderscreen was a solid sheet of ice and parked the furtherest away from the collection point as possible. Just a suggestion but if vehicles were parked where dropped off on return it would be so much easier to get on journey home.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“We used short stay 2 which is a great location, easy to park with plenty spaces. Easily signposted upon entrance and exit. A stress free start and end to our holiday.”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“Faultless, great value for money, so convenient, we will always use the method of parking from now on. Well done.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Great service. No hassle”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“team always friendly - easy drop off and quick pick uo process”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Expensive compared to other airports over £68 for 3 days disgusting, airport ok but parking prices horrendous”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“Excellent”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“Family of 4 .....hassle/ stress free just what you need . Guy who met us was happy chappy and very nice and same again on our return very friendly and helpful. In & Out just the way it should be.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“We always used your service but until you reduce your prices we will continue to use our passes on the Metro and stay at the premier hotel at the Airport which on average £50.00 per night and just walk into the Airport the next morning FREE!!!!! This also means we don't have to stand in Airport parking areas waiting for the coach shuttle which might or might not be manned. There you are an honest review for you to ponder over. Will what I reviewed make any difference.???? I don't think for one second it will and wonder how many other of your potential customers will be of the same opinion regarding your parking prices????”

Helpful Report

(Short Stay 2) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,713 reviews