Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,159 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,159 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“When arrived had to take a ticket but pre booked and paid for the parking therefore expected registration number recognition camera to activate entry gate. Was worried that I may have to pay a fee on return from my holiday when exiting. Although on entry there were signs to direct me to parking spaces that were available there were only afew in the area I was directed to…obviously I only needed one but I had to search for a parking space. Buses to the terminal from the car park were infrequent and we had to walk with cases to the terminal. On return this was the situation also and in the dark although the area is well lit. On exit I put the ticket in the machine and the barrier lifted and I did not have to pay..although I was anxious that I may have to.”

Helpful Report

(Long Stay) - Posted 3 years ago

“Parking prices now way pass threshold of cheaper for taxi from Durham so unless prices come down it's taxi from now on”

Helpful Report

(Long Stay) - Posted 3 years ago

“No bus from carpark to airport running in both occasions I have booked to park my car. Very poor service considering the price!!”

Helpful Report

(Long Stay) - Posted 3 years ago

“Brilliant as always”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Excellent facilities, 50m from airport doors . All way friendly and happy to help with any problems.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Very easy excellent customer service we used the meet and greet 10 out of 10”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Easy to park , good web site always spaces”

Helpful Report

(Short Stay 2) - Posted 3 years ago

“Checking in and collecting so easy”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Very friendly efficient quick service.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Excellent service but could only give 4 stars as since they put the meet and greet in when you come out of terminal there is no signage for the bus stop to take you round the car parks and people didn’t know where to stand to be picked up by the bus”

Helpful Report

(Long Stay) - Posted 3 years ago

“Excellent service but concerned that the cost has increased significantly. Had planned to book for four nights in September but quote was £78. Hopefully there will be further discounts.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“I parked my car for a week and it’s a safe and cheaper way to get to airport and back”

Helpful Report

(Long Stay) - Posted 3 years ago

“Was very impressed with Newcastle airport, from arriving at the carpark to leaving on the flight everything went smoothly though as expected it was exceptionally busy, we parked in short stay 2 which is quite a walk even for someone ok on their feet with luggage to the terminal but there was plenty of parking bays, I'd say though that anyone bad walking to pay the extra & use short stay 1 which is directly opposite the terminal, straight opposite our bay was the bus for people in long stay which we were cut off from, so though them in long stay which is the same distance as short stay 2 we didn't get the option to use the bus, so in future I'd pay more for short stay 1 or less for long stay & use the bus, I'd try my best not to book short stay 2 in the future”

Helpful Report

(Short Stay 2) - Posted 3 years ago

“Very easy to park and go. Pleasant helpful staff. Easy return and collection. Well worth the extra.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“The meet and greet service worked really well for us and all in all things went smoothly. The only comment we would make is that the airport lounge seemed a bit grubby and the choices were very limited.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Excellent facility. Short Stay 2 is particularly handy so long as you are mobile.”

Helpful Report

(Short Stay 2) - Posted 3 years ago

“Used the meet and greet . Excellent smooth process”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Excellent service with helpful and friendly staff, I would recommend them very highly.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Best service”

Helpful Report

(Long Stay) - Posted 3 years ago

“Staff polite, car parked near to terminal, short walk into terminal and car waiting in allocated bay on our return. Ideal.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,159 reviews