Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,157 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,157 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very good, service.”

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(Premium Meet And Greet) - Posted 3 years ago

“Close to airport easy access”

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(Short Stay 2) - Posted 3 years ago

“Great experience - managed to park in front of the terminal as the usual car park was full (this worked out incredibly well as a family member was using a wheelchair for the first time) - staff were all incredibly helpful despite the fact that there are well-publicised staff shortages across the industry”

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(Short Stay 1) - Posted 3 years ago

“No space is too far away. Could do with lowering the price, but great other than that.”

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(Long Stay) - Posted 3 years ago

“It’s well signed to find individual car parks and depending on how close you are to the terminal it’s priced accordingly. Thanks”

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(Short Stay 1) - Posted 3 years ago

“Using the fast track car park was so easy with plenty of space and extremely close to the terminal. Would use again”

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(Premium Fast Track) - Posted 3 years ago

“Works well.”

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(Short Stay 1) - Posted 3 years ago

“Excellent”

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(Premium Fast Track) - Posted 3 years ago

“Stayed in the Long stay car park. Booking on website was simple. On arrival airport is well signposted but the car park was extremely busy and we drove around for quite some time before eventually finding a space. Better signage within the car park would be useful.”

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(Long Stay) - Posted 3 years ago

“It took some time to find a parking bay cars parked on grass verges on return I put in my parking ticket and the machine did not recognise it asking for £385 I had to contact the reception before I could leave”

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(Premium Fast Track) - Posted 3 years ago

“Hassle free parking at reasonable prices”

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(Long Stay) - Posted 3 years ago

“Good facilities and efficient service!”

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(Short Stay 1) - Posted 3 years ago

“Buses not running so quite long walk to terminal. Price increased excessively since March 2022.”

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(Long Stay) - Posted 3 years ago

“Went Very smoothly found a space and off we went”

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(Short Stay 2) - Posted 3 years ago

“The service we received was very good easy to drop the car and pick up”

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(Premium Meet And Greet) - Posted 3 years ago

“Easiest system I have ever used.”

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(Premium Meet And Greet) - Posted 3 years ago

“Made it to Spain and back - as always, Newcastle Airport on the ball with staffing and helpful. Congratulations to you all.”

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(Long Stay) - Posted 3 years ago

“First time we used the Short Stay car park and everything went smoothly. Will use again, the next time we fly from Newcastle.”

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(Short Stay 1) - Posted 3 years ago

“When arrived had to take a ticket but pre booked and paid for the parking therefore expected registration number recognition camera to activate entry gate. Was worried that I may have to pay a fee on return from my holiday when exiting. Although on entry there were signs to direct me to parking spaces that were available there were only afew in the area I was directed to…obviously I only needed one but I had to search for a parking space. Buses to the terminal from the car park were infrequent and we had to walk with cases to the terminal. On return this was the situation also and in the dark although the area is well lit. On exit I put the ticket in the machine and the barrier lifted and I did not have to pay..although I was anxious that I may have to.”

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(Long Stay) - Posted 3 years ago

“Parking prices now way pass threshold of cheaper for taxi from Durham so unless prices come down it's taxi from now on”

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(Long Stay) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,157 reviews