Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,160 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,160 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Staff polite, car parked near to terminal, short walk into terminal and car waiting in allocated bay on our return. Ideal.”

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(Premium Meet And Greet) - Posted 3 years ago

“A really good service from everyone involved.”

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(Premium Meet And Greet) - Posted 3 years ago

“Excellent car park layout with the bays of an adequate size, staff very helpful if you have a query which I did, everything sorted with little fuss exactly what you need after returning from holiday.”

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(Short Stay 2) - Posted 3 years ago

“Excellent facilities. Parking easy and convenient.”

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(Short Stay 2) - Posted 3 years ago

“I am a member but Unable to book on the app, so have to go through website witch doesn't have my saved info”

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(Premium Meet And Greet) - Posted 3 years ago

“This review is to acknowledge the efficient service of the Meet and Greet parking service. The booking, the changes we needed to make because of cancelled flights were quickly and easily dealt with by competent staff. The greeter was great and made the start and finish of our holiday pleasant.”

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(Premium Meet And Greet) - Posted 3 years ago

“No problems at all. Very easy to book and use this service”

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(Long Stay) - Posted 3 years ago

“Very professional service well worth the cost.”

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(Premium Meet And Greet) - Posted 3 years ago

“Easy to use, well signed, payed in advance just took ticket to enter and no issue leaving, ticket in machine and barrier lifted as camera read number plate.”

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(Short Stay 2) - Posted 3 years ago

“Easy to park not far from terminal”

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(Long Stay) - Posted 3 years ago

“Long Stay Car Park, 5 Star with a cherry on the top, Arrived back over 2 hours late after our flight was delayed and parking ticket had expired, We then found out the car had a flat battery, Expecting agro we reported these facts of late departure to the office and were amazed at the friendly help we received, Thank You Again,”

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(Long Stay) - Posted 3 years ago

“Very pricey for a week over £60.”

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(Long Stay) - Posted 3 years ago

“Bus service not to good hard getting luggage off”

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(Short Stay 2) - Posted 3 years ago

“Very convenient. Straight forward process. No relying on taxis. A two minute walk from the terminal. Very reasonable price. Definitely use again.”

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(Short Stay 1) - Posted 3 years ago

“An excellent service, now even better than before. The under-cover drive-in photographs the car, then better-organised parking is in lanes, keys are handed over under cover from the elements and a covered walkway into the terminal (apart from having to cross the road) is such a help, especially outside of daylight hours or bad weather. On return, the keys were available for collection promptly and the car was parked in marked lanes for easy identification. We booked on-line through Airport Parking.”

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(Premium Meet And Greet) - Posted 3 years ago

“No problems getting parked”

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(Short Stay 1) - Posted 3 years ago

“Great reception staff”

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(Premium Meet And Greet) - Posted 3 years ago

“Quick and efficient”

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(Premium Meet And Greet) - Posted 3 years ago

“Booking online was straight forward. Changed booking initially and refund was immediate. The signage to the car park was clear. Easy access and exit.”

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(Long Stay) - Posted 3 years ago

“Easy to navigate with helpful staff.”

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(Premium Fast Track) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,160 reviews