Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,961 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 24,961 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy parking, well signed, you do think there are no spaces but we always find one. Already booked for 2 weeks in sept but for only £13 more than this trip which was a week. Ones too cheap or we getting took advantage of”

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Posted 6 years ago

“It filled our needs. It was good to have wifi but it could have been made clearer and the connection could have been simpler. Also parking was fine but a drop off spot nearer the airport for long stay parking would be appreciated. The courtesy bus can be a bit of a nightmare with alot of luggage and high volume of travellers.”

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Posted 6 years ago

“Close parking to Terminal”

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Posted 6 years ago

“Excellent staff in the airport terminal and especially in the car park next to the terminal.”

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Posted 6 years ago

“Depending on where you park you are either in easy walking distance to terminal building or there is the shuttle bus.”

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Posted 6 years ago

“The parking area is close to the airport terminal and the transfer bus stops are plenty bus driver was helpful and friendly”

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Posted 6 years ago

“Car park long stay safe but very time consuming trying to find a empty space drove passed section closed to parking empty made you drive to the far extremes of the car park to get a space Bus was full and again had to wait Out going flight straight through great Airport facilities good but had big queues to get served for drinks and expensive Inbound flight had to wait 45 min to get cases disorganised 3 flights after us got there bag first What's that all about! Pass port control waiting to go through the new digital kiosk night mare”

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Posted 6 years ago

“Great experience no problems out bound In bound had to wait 45 min bag collection Passport control again new swip system pain full”

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Posted 6 years ago

“We found it confusing as to where/how to park as the first car parks were full. A sign saying which car park to go to at entrance would be useful. Drivers were all lovely and very helpful.”

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Posted 6 years ago

“Easy to get to and fairly easy to park and a good airport bus service. In the airport lots of check in desks just a pity there aren’t more staff to man them. After that it’s plain sailing.”

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Posted 6 years ago

“The parking was good and the facilities in the airport were also good”

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Posted 6 years ago

“No problem finding a space in the short stay car park, but had difficulty obtaining a ticket from the entrance machine and had to use the help button to exit the park.”

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Posted 6 years ago

“Easy to use system and reasonable price”

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Posted 6 years ago

“No problems this trip. Everything went smoothly”

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Posted 6 years ago

“I was very happy where we parked on as had upgraded to the short stay so just over the road from airport. But the trouble we had getting out was very frustrating as had to call to be let out”

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Posted 7 years ago

“Our experience from parking was relatively easy ..took 5 mins to find a space then waited a short while until free shuttle bus picked us up and drop off was directly outside terminal ...hassle free”

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Posted 7 years ago

“Accessible handy secure parking”

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Posted 7 years ago

“No fuss parking at the airport and good duty free.”

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Posted 7 years ago

“Easy access & clear directions on site”

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Posted 7 years ago

“Easy entry and exit”

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Posted 7 years ago

Newcastle Airport is rated 4.6 based on 24,961 reviews