Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,955 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,955 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love everything about parking at Newcastle Airport - it is easy to book, best prices booking directly, a good choice of where you want to choose to park whether long stay or short stay. We tend to choose Short Stay 1 as my husband's mobility is poor and he is a wheelchair user, not so far for me to push the chair and luggage to the Departures. Everything has always worked well for us. Thank you for excellent service.”

Helpful Report

(Short Stay 1) - Posted 11 months ago

“We have used the meet and great service many times. We have never had a problem. Staff always very helpful. And polite.”

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(Premium Meet And Greet) - Posted 11 months ago

“Park and ride excellent service, only problem is the price”

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(Premium Meet And Greet) - Posted 11 months ago

“Long stay is very handy, but I only use if there is discounts. When it's full price it's cheeper to get a hotel. Finding your car at night is a nightmare ! So better signage would help. Also consider customers wheeling trollers or suitcases. Curbs and poor services !”

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(Long Stay) - Posted 11 months ago

“Shuttle bus ????????”

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(Long Stay) - Posted 11 months ago

“Very good using Short Stay 1. However far too expensive. Even with discount provided on web page it is still too much!”

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(Short Stay 1) - Posted 11 months ago

“Very expensive for what it is. The parking is often as, or more, expensive than the flight.”

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(Short Stay 2) - Posted 11 months ago

“Long stay carpark busy but still able to find a parking place easily. Pick up bus ideal to transport us to the main airport building. No problems on return and exit to the carpark. We always use this system and find it very easy and convenient. Thank you for being there.”

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(Long Stay) - Posted 11 months ago

“Lovely receptionist when we handed our key's over.On return the gentlemen at reception was very friendly.”

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(Premium Meet And Greet) - Posted 11 months ago

“RIP OFF- Having booked Friday 17th October for 7 days parking Short Stay 1 for £79.99 a bargain being approximately £30 cheaper than my usual parking at meet and greet. On return I found the actual booking had been made for only 1 night ( Computer glitch?) to add insult to injury I had to pay a further £250 on top of the original £79.99 at 2.00am making £329.99 in total to be able to get out of the carpark. BE AWARE”

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(Short Stay 1) - Posted 11 months ago

“Excellent service”

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(Premium Meet And Greet) - Posted 11 months ago

“Stress free parking”

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(Premium Meet And Greet) - Posted 11 months ago

“Clean & courteou, be great if there were toilet facilities at drop off for cutomeres”

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(Premium Meet And Greet) - Posted 11 months ago

“It was easy to use even at the early hours the bus service was prompt.”

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(Long Stay) - Posted 11 months ago

“Outstanding service.”

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(Short Stay 1) - Posted 11 months ago

“Easy to park. Pre booking saves on car parking fees. Coach transfer efficient and friendly driver. Slightly disappointed with the business class lounge facility, looks like Emirates have some priority with own area. Cooked breakfast was overcooked and cold .... When returning to airport, collected car .... when pre paid, you must go to kiosk to get out of the car park.”

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(Long Stay) - Posted 11 months ago

“The parking system was easy to use and worked flawlessly.”

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(Long Stay) - Posted 11 months ago

“We used the Meet and greet cark park really easy to use and is close to the terminal”

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(Premium Meet And Greet) - Posted 11 months ago

“Newcastle airport is easy to reach and has clear signage to car parks. Most of the car parks are near the terminal.”

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(Short Stay 2) - Posted 11 months ago

“I use both short stay and premium parking and have both been great for me and my family. You park up and it is literally just a couple of minutes walk to the terminal.”

Helpful Report

(Short Stay 1) - Posted 11 months ago

Newcastle Airport is rated 4.6 based on 26,955 reviews