Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,507 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,507 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Great airport and convenient for business needs.”

Helpful Report

(Short Stay 1) - Posted 10 months ago

“Easy booking process, reasonable cost and parking very near to the terminal . We couldn’t find our exit ticket but it was quickly resolved at the exit gate by a very helpful member of staff via the help button . Great service , will use again.”

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(Short Stay 2) - Posted 10 months ago

“easy to use and find right outside airport”

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(Long Stay) - Posted 10 months ago

“I love Newcastle Airport. Easy to get to, car parks are within walking distance, staff are friendly, getting through security is never an issue, passport control is always well managed on the way back. The only small niggle is having enough seating after security that isn't just in bars and cafes. We don't all want to swig beer or get fat eating food we don't need!”

Helpful Report

(Long Stay) - Posted 10 months ago

“Service from reception is brilliant but as for it being advertised as a meet and greet is just false. We were not meeted or greeted when we dropped the car off and we had to resort to looking around the car park for our car when collecting”

Helpful Report

(Premium Meet And Greet) - Posted 10 months ago

“A straightforward and slightly cheaper parking option. Took us 5 minutes to walk from there into the air port - thankfully the weather was good. Although I understand there is a shuttle to and from the car park I didn't see it.”

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(Long Stay) - Posted 10 months ago

“We have a peace of mind leaving our car in Newcastle Ariport Car Park.”

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(Long Stay) - Posted 10 months ago

“Available spaces Walking distance to airport within few minutes Shuttle bus was helpful Stopped in close proximity to us as early hours of morning Driver was friendly”

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(Long Stay) - Posted 10 months ago

“Excellent prompt service as always”

Helpful Report

(Premium Meet And Greet) - Posted 10 months ago

“Very easy parking and a very good airport all round. Would be nice if there was a family restaurant as the choices were mostly occupied by adults. A Frankie & Bennies, for example, would be more suitable for families. Very good experience overall at the airport with friendly, helpful staff. Will use Newcastle Airport again.”

Helpful Report

(Premium Fast Track) - Posted 10 months ago

“Great very easy to use and makes our journey back home easier and quicker thanks”

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(Short Stay 2) - Posted 10 months ago

“Extremely expensive and upon arrival there are never any available spaces without spending significant time and effort to locate one - terrible. Would rather spend money on a taxi in the future.”

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(Long Stay) - Posted 10 months ago

“Easy to book online. Good signage on arrival and frequent shuttle bus service.”

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(Long Stay) - Posted 10 months ago

“Excellent hassle free service all round. Will definitely use this parking facility again.”

Helpful Report

(Premium Meet And Greet) - Posted 10 months ago

“Where you are supposed to park is easy to find only problem I have is short stay and Long stay parking is the same price can that be looked into otherwise no complaint with service”

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(Short Stay 1) - Posted 10 months ago

“Efficient entry and exit”

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(Short Stay 1) - Posted 10 months ago

“Really good service, and very helpful and friendly staff. I'd recommend.”

Helpful Report

(Premium Meet And Greet) - Posted 10 months ago

“The guy who dealt with a stream of queries from me was patient and helpful even when I was asking questions he had already answered. Friendly and efficient service when we arrived”

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(Premium Meet And Greet) - Posted 10 months ago

“Never use any other car parking service than Premium Meet & Greet, excellent service.”

Helpful Report

(Premium Meet And Greet) - Posted 10 months ago

“No issues straight in and out with no hassle.”

Helpful Report

(Long Stay) - Posted 10 months ago

Newcastle Airport is rated 4.6 based on 26,507 reviews