Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,955 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,955 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

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(Long Stay) - Posted 11 months ago

“Good service”

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(Short Stay 2) - Posted 11 months ago

“We have used Airport parking many times and never had any bother at all.The car is safe and usually have a good price.The car park2 is just a short walk to the terminal and will use it again.We have read about problems at other airports parking all over the country but never have trouble at Newcastle airport.Thank you”

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(Short Stay 2) - Posted 11 months ago

“Easy to get into and out. Close to walk to the terminal. However car scratched by people with suitcase.”

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(Short Stay 1) - Posted 11 months ago

“Efficient check in and security process. Plenty of seating and facilities, duty free, bars, cafes etc. Airport staff were pleasant and friendly.”

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(Long Stay) - Posted 11 months ago

“Easily accessible, well sign posted and easy to follow the route. Easy to find a parking space. Close to the terminal for access. Easy to leave at end of trip, again well sign posted route out to the main road. Will be using again soon, for 3rd time”

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(Long Stay) - Posted 11 months ago

“Very good service. The bus collected us quickly. Thank you”

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(Long Stay) - Posted 11 months ago

“Can get very busy at times, but since the last changes to security, it seems a lot better. The staff are much more pleasant than a few years ago, not shouting and being rude, as some were!”

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(Short Stay 1) - Posted 11 months ago

“im a disabled, its disappointing there is no clear signage to where I am able to park.”

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(Long Stay) - Posted 11 months ago

“Very easy to book, but very expensive and agree with other reviews online that NCL Airport needs to consider reviewing its parking charges.”

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(Long Stay) - Posted 11 months ago

“It was I little bit more expensive to park than I thought but it was well worth it , you have no worries about your car , you just pull outside and hand them the key and they do the rest , it was so easy and time saving when you arrive and when you return , great job , certainly do it again”

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(Premium Meet And Greet) - Posted 11 months ago

“all good, but very expensive”

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(Long Stay) - Posted 11 months ago

“Far to expensive. Started using taxis. Won't be using parking again”

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(Short Stay 1) - Posted 11 months ago

“The airport is fine. There always seems to be a queue when returning at immigration....”

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(Premium Meet And Greet) - Posted 11 months ago

“No buses running which was very disappointing”

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(Long Stay) - Posted 11 months ago

“Excellent service as usual. Clear instructions given on drop off & pick up”

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(Premium Meet And Greet) - Posted 11 months ago

“Very expensive parking at Newcastle Airport unless you get a deal. It is sometimes cheaper to book a hotel and parking! Public transport is not an option if you have a night flight. Short stay car park was ok.”

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(Short Stay 2) - Posted 11 months ago

“Excellent service, friendly helpful staff, my car even looked like it had been washed.”

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(Premium Meet And Greet) - Posted 11 months ago

“Ok no problems”

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(Long Stay) - Posted 11 months ago

“Easy accessible airport. Good parking. A little old fashioned inside, however everything functions well. Very friendly.”

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(Premium Meet And Greet) - Posted 11 months ago

Newcastle Airport is rated 4.6 based on 26,955 reviews