Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,955 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,955 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book space. With number plate recognition there were no delays when leaving. Only given 4 star as I feel the cost is a little excessive.”

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(Long Stay) - Posted 11 months ago

“4 stars as carpark can be expensive for a weekend but long term is good value.”

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(Long Stay) - Posted 11 months ago

“Nice and clean, could do with slightly cheaper parking fees. Security is usually quite swift”

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(Premium Meet And Greet) - Posted 11 months ago

“Great service no extra charge even when we were 10 hours late through no fault of our own bus service is frequent drivers always polite and friendly thank”

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(Long Stay) - Posted 11 months ago

“Short stay 2 absolutely perfect for our trip. Easily found and within short walk to terminal, no issues at all.”

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(Short Stay 2) - Posted 11 months ago

“Parking well signposted, no stress and just a short walk to entrance”

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(Long Stay) - Posted 11 months ago

“Got charge me again on the way out of car parks even though I had a valid pre -paid ticket . Have now been given money back but had to send emails to tc”

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(Long Stay) - Posted 11 months ago

“Larger bus shelters for courtesy bus would be welcome and parking charges are getting far more expensive for long stay, otherwise happy with airport parking.”

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(Long Stay) - Posted 11 months ago

“Very very busy, difficult to find a space. Large vehicles not parked correctly, so access in and out of car is made hard. Abandonded trollies all over parking area, these should be collected when not taken back by customers. All a bit lacking considering how much is charged. Could do better”

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(Short Stay 1) - Posted 11 months ago

“Loads of parking spots on arrival - at 4.30 am. Getting out of the car park on return even easier.”

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(Short Stay 2) - Posted 11 months ago

“Very expensive to park”

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(Short Stay 1) - Posted 11 months ago

“Brilliant from start to finish”

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(Premium Meet And Greet) - Posted 11 months ago

“Good location Well signed Professional staff”

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(Premium Meet And Greet) - Posted 11 months ago

“I find it very expensive compared to other airports i have visited. I purposely try not to spend any money there.”

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(Short Stay 2) - Posted 11 months ago

“A fantastic service. We booked in advance and also took advantage of the reduced Fast Track Security check cost, well worth it as it resulted in a time of just 18 minutes from dropping our car key at reception, the short walk to the terminal (which was quite busy when we entered), our bag drop at Jet2, through fast track security and into duty free. Totally hassle free and well worth factoring the overall cost into your holiday budget in my opinion! The only thing I would wish for was slightly better signage as you enter the airport, our check in time was 4am, it was obviously dark and raining and we did struggle at first to navigate our way there. A minor niggle for what was a 5 Star service.”

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(Premium Meet And Greet) - Posted 11 months ago

“Ease of use and great to get off plane and know your car is there just to get you home.”

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(Long Stay) - Posted 11 months ago

“Arriving in the dark about 4am I managed to take a wrong turn and landedup in the Short Stay. It took me some time to rectify this until I eventually found my way on foot to your drop off point. Here I was given instructions on how to extracate myself with charge from where my car was parked. I appreciate that the error was mine in the first place - but if driving alone in the dark it is not easy to follow the istructions given on the reservation confirmation. Once I was in the right place I have no complaints whatsoever about the service”

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(Premium Meet And Greet) - Posted 11 months ago

“Easy parking, easy to get to terminal. Would use again”

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(Short Stay 2) - Posted 11 months ago

“quick and easy cheerful staff only downside charges are now starting to get very expensive”

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(Long Stay) - Posted 11 months ago

“Once the reservation is made online, the entry and exit process is seamless. The surface is well marked and clean. When using the drop-off facility the process is equally as good.”

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(Short Stay 2) - Posted 11 months ago

Newcastle Airport is rated 4.6 based on 26,955 reviews