Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,992 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,992 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We decided to try long stay this time but will Not do so again ! We struggled to find a parking space, the bus took ages to arrive and on the return journey we actually walked back to the car as no bus arrived! Then the barrier did not recognise the number plate so we had to ring for assistance Meet and Greet much better and worth the extra money”

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(Long Stay) - Posted 2 years ago

“Security area was a shambles in September long queues for early morning flights backed up to the lift areas. Took over an hour to get through. Need to get that sorted. Parking was ok but still pricey even with 10% off on the latest offer.”

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(Premium Meet And Greet) - Posted 2 years ago

“Great service start to finish. Well done”

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(Premium Meet And Greet) - Posted 2 years ago

“Always a pleasure to park at Newcastle Airport. Easy to book, simple drop off and the staff are always super helpful.”

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(Premium Meet And Greet) - Posted 2 years ago

“very good parking facility but at the moment the price is getting too expensive for myself”

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(Long Stay) - Posted 2 years ago

“Easy to book. Straight forward hassle free on the day”

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(Long Stay) - Posted 2 years ago

“Hassle free parking but very short on space. I have 4wd so was able to pull onto grass verge in a corner”

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(Long Stay) - Posted 2 years ago

“Easy to book.”

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(Short Stay 1) - Posted 2 years ago

“Initially sat nav guided us to wrong location, we used post code On paper work provided. Once this was rectified arrival and departure at Meet and greet was seamless.”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to find and close to the airport, easy and efficient to book”

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(Long Stay) - Posted 2 years ago

“Handy to get there”

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(Long Stay) - Posted 2 years ago

“Great airport”

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(Long Stay) - Posted 2 years ago

“Convenient parking and bus ride round to the arrivals, and quickly found the bus back to get home on retu.”

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(Long Stay) - Posted 2 years ago

“No problems parking or find the airport very expensive to park here. Hence three stars”

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(Long Stay) - Posted 2 years ago

“This is an airport that conveniently located for me. We found the airport overall very scruffy and in need to an overhaul. The parking here was great.”

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(Short Stay 1) - Posted 2 years ago

“It was easy to park and walk to the terminal, buses were available for those passengers that needed them. On return it was quick and easy.”

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(Long Stay) - Posted 2 years ago

“Good secure service. Waited 2 minutes for bus transfer.”

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(Long Stay) - Posted 2 years ago

“I use it every time first time in short stay 1 but was ease of access knowing your cars outside the terminal when you come home mind I don’t mind the long stay has good disabled bays too but when your a lone traveler sometimes can be hard carrying luggage due to health restrictions its across the crossing and your in superb service don’t be conned by the apps book by the airport direct it’s worth every penny”

Newcastle Airport 5 star review on 10th October 2023

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(Short Stay 1) - Posted 2 years ago

“Direction signing for exiting car park is very poor. Pedestrian direction signing to and from terminal is very poor, particularly after dark. Locator signing for car park very poor making it difficult to locate your vehicle, particularly after dark.”

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(Long Stay) - Posted 2 years ago

“In April 2023 I paid £67 to park at Newcastle Airport for ten nights. In September 2023 I paid £115 to park for nine nights. I think this increase is dreadful. In future, I'll do anything I can to avoid using the airport to park.”

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(Long Stay) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,992 reviews