Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,091 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,091 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very easy to use and no problems at all , excellent service all round”

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(Short Stay 1) - Posted 3 years ago

“Great parked up got on bus was at the terminal in no time this is not the first time I’ve parked here and will always use it in future”

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(Long Stay) - Posted 3 years ago

“Departure gates overcrowded and with no possibility of social distancing. Departure process was chaotic, with people overspilling into corridors blocking other passengers going to other gates”

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(Long Stay) - Posted 3 years ago

“Everything went well”

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(Long Stay) - Posted 3 years ago

“Easy,close to airport and safe .Will use again”

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(Short Stay 2) - Posted 3 years ago

“No drama - everything worked”

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(Short Stay 2) - Posted 3 years ago

“Excellent car parking, clean facility, lovely staff, very close and easy access to the terminal”

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(Premium Meet And Greet) - Posted 3 years ago

“Easy to find and close to the Airport.”

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(Long Stay) - Posted 3 years ago

“Excellent”

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(Short Stay 2) - Posted 3 years ago

“Very efficiently run,except for arrivals. Ridiculous amount of time to exit passport control and even longer waiting for luggage.”

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(Premium Meet And Greet) - Posted 3 years ago

“Great service, well done”

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(Premium Meet And Greet) - Posted 3 years ago

“Good service, very convenient and a hassle-free way to start a holiday.”

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(Premium Meet And Greet) - Posted 3 years ago

“Good parking !! I also use LBA park2travel parking who offer a 15%reduction as standard so I always save at least £10-£15 which is good in this climate Maybe Newcastle Airport parking could offer the same discount Thankyou”

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(Long Stay) - Posted 3 years ago

“Easy, stress free, will be back :)”

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(Premium Meet And Greet) - Posted 3 years ago

“easy to use”

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(Long Stay) - Posted 3 years ago

“So our experience staying in the long stay carpark was quite smooth but on landing at 2am, there was a queue at the barriers where a lot of people who had pre paid couldn’t get through, they were keep going in and out of the office until EVENTUALLY someone came out and opened the barriers, not this time but this has happened to us previously(pre covid) where our parking card wouldn't work so clearly there is a problem where the barriers don’t recognise that people have already paid”

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(Long Stay) - Posted 3 years ago

“Tried to charge me twice!”

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(Short Stay 1) - Posted 3 years ago

“Easy to book. But like everything the cost has increased Quick access to the parking Easy exit and right onto the motorway”

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(Long Stay) - Posted 3 years ago

“Very helpful staff, friendly and efficient.”

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(Premium Meet And Greet) - Posted 3 years ago

“4/5 Loose stone chippings in Long Stay car park made it hard to drag cases across to the terminal. Would be no issue if tarmac. Food expensive in airport but to be expected. Otherwise an easy stress free start to holiday”

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(Long Stay) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,091 reviews