Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,099 Reviews

92 %

of reviewers recommend Newcastle Airport

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4.6

Based on 26,099 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Seamless process. Staff were friendly and helpful. Was a joy not having to walk from car to terminal in early hours, in cold and rain. Will definitely use again.”

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(Premium Meet And Greet) - Posted 3 years ago

“Car was safe and sound, will defoo use again”

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(Long Stay) - Posted 3 years ago

“car parking attendants were superb will use in future quick n easy to use”

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(Premium Meet And Greet) - Posted 3 years ago

“It was awful. Driving to the airport was already stressful and then to arrive at the airport to find very few parking spaces (despite pre-booking) was concerning. I drove around for about 30 mins trying to find a space (along with others) with cars being ‘parked’ on the side of the kerb, not in a space shows the overbooking/problems finding a space. There was no one around to help (it was early in the morning but lots of flights due to depart) I was worried that I would miss my flight if I couldn’t find a space! I eventually found a space and had to walk to terminal as no buses (phone in bus shelter didn’t work/no one answered) to call for bus so several of us walked to terminal in rain. Awful experience and not what I was expecting after pre booking my parking with you.”

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(Long Stay) - Posted 3 years ago

“Very good car park reusable pricing and great bus service to front of airport”

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(Long Stay) - Posted 3 years ago

“The car park was almost full so I had to park a fair distance from the terminal and no courtesy buses were anywhere to be seen.”

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(Long Stay) - Posted 3 years ago

“Easy to use car park short walk to airport”

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(Long Stay) - Posted 3 years ago

“Best airport parking ever. Close by with no obstacles or need for suitcase trolleys. Easy access and quick getaway after holiday.”

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(Short Stay 1) - Posted 3 years ago

“Fantastic easy to use service!! Paid in line, turned up. Parked. Week later left with no problems!”

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(Long Stay) - Posted 3 years ago

“Conveniently situated a few steps away from the terminal building. Pleasant friendly staff. Just keep doing what you are doing. Maybe provide a discount code for loyal customers.”

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(Premium Meet And Greet) - Posted 3 years ago

“We parked in the long stay car park which was only minutes away from the terminal building. We were delayed several hours so ran into another day and was expecting extra charges but pleasingly we weren't.”

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(Long Stay) - Posted 3 years ago

“No problems spaces available convenient to the airport”

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(Long Stay) - Posted 3 years ago

“Easy and convent to use, across the road from the airport so no waiting for buses.”

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(Premium Meet And Greet) - Posted 3 years ago

“Should be a great regional airport but fails on so many levels. From ridiculously overpriced parking (drop off to long stay), a baggage belt that always breaks down under load and has done for many years, grubby departure area, gloomy pier to/from gates and and grossly overpriced food and drinks. Lack of routes also lets the airport down with Jet2 dominating and thus charging over inflated prices to most popular destinations. I often feel ashamed of my local airport when arriving on an inbound flight. There are positives such as great security and immigration areas (efficient and polite staff), and a smart duty free area. First impressions at an airport are vital for our region as a whole. The management need to take a ride up the road to Edinburgh airport to get up to date with how an airport should be run.”

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(Long Stay) - Posted 3 years ago

“Meet and greet parking along with security excellent done in 20 mins. Now the bad Aspire lounge shocking food ok but que to get in 25 mins no beer on draught and bottles warm. Takes an age for someone to clean away used plates or used bottle also toilets not checked regularly . Not worth the money.”

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(Premium Meet And Greet) - Posted 3 years ago

“Great convenient parking at a good price”

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(Short Stay 1) - Posted 3 years ago

“Easy arrival process but difficult exit”

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(Long Stay) - Posted 3 years ago

“There should be more signs directing you to the terminal”

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(Long Stay) - Posted 3 years ago

“Convenient for terminal”

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(Short Stay 2) - Posted 3 years ago

“Good parking but they were asking me to pay when I already had. Had to press help & the man opened the barrier.”

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(Short Stay 1) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,099 reviews