Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,543 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,543 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“very helpful and curteous”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to use hassle free service, would certainly use the service again”

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(Premium Meet And Greet) - Posted 2 years ago

“Just a short walk from the terminal but could do with a few more disabled parking bays a little closer but otherwise very good”

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(Long Stay) - Posted 2 years ago

“We used the Premium Meet and Greet and we’re very happy with the service.”

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(Premium Meet And Greet) - Posted 2 years ago

“Ease of booking plenty of parking spaces.”

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(Short Stay 1) - Posted 2 years ago

“Very welcoming staff and helpful. (I’d filled the arrival section in wrong) !! Great service. Would recommend this with the extra cost than just the long stay.”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent service”

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(Premium Meet And Greet) - Posted 2 years ago

“very convenient”

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(Premium Meet And Greet) - Posted 2 years ago

“Fast and efficient friendly service on both arrival and departure.”

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(Premium Meet And Greet) - Posted 2 years ago

“Booked online for seven days parking with no problems. On arrival at car park was directed to parking places by pleasant helpful young man. Parked in minutes. Bus to terminal arrived shortly after we got to bus stop and deposited us at terminal. On return bus arrived shortly after we got to bus point and back to car in minutes. Then drove out of car park for home. Efficient and effective service.”

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(Long Stay) - Posted 2 years ago

“Used the premium fast track for 10 days. It was great being so close to the terminal but trying to find the car park at 3am in the dark was a bit of a struggle - definitely needs more signage. Also, would be nice to have fast-track security included in the price as they do for similar car parking at Glasgow and Edinburgh airports.”

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(Premium Fast Track) - Posted 2 years ago

“Superb service”

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(Premium Meet And Greet) - Posted 2 years ago

“I used the long stay car park at Newcastle Airport in July 2023. It is close to the terminal building but in section L, the ground is rough stones. Not very good for wheeling cases. Next time I will use the priority long stay parking as that is paved.”

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(Long Stay) - Posted 2 years ago

“Excellent service with minimum of fuss on arrival and return.”

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(Premium Meet And Greet) - Posted 2 years ago

“Really easy to use, but at busy times an extra member of staff would be helpful not only to customers but to the one person that was working on the desk who was really trying to do their best. Really good to get to terminal and very convenient.”

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(Premium Meet And Greet) - Posted 2 years ago

“Very friendly and efficient check in staff at the premium meet and greet facility. Smooth process overall.”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy convenient to use, literally outside the airport”

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(Short Stay 1) - Posted 2 years ago

“The number recognition system did not enable the barrier on exit. Had to contact operator who took a few minutes but eventually got released. Bit annoying at 3 in the morning but only a short delay. All else fine.”

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(Short Stay 1) - Posted 2 years ago

“Fast friendly and convenient”

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(Premium Meet And Greet) - Posted 2 years ago

“So much easier than bus transfer ,great service”

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(Premium Meet And Greet) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,543 reviews