Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,543 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,543 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“We have used the long stay car park 3 times in last year. Our comments follow. 1) upon arrival in all visits, the car park was extremely full meaning we had to search blindly for a parking space. This causes anxiety and also worry about checking checking in time. Solution: when booking, the confirmation should allocate a space with unique ID. 2) there are inadequate number of bus shuttles. We have used one out of our six opportunities, and fortunately, only encountered the rain once. Solution: a more reliable and frequent service is required, particularly late night / early morning. 3) on last visit the car park was full to the brim and we were pushed to the perimeter of the car park, which is a disused area with uneven surface wholly unsuitable for pulling suitcases. This would be a great concern for elderly or unhealthy. Solution: do not overbook car park or resurface the whole area.”

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(Long Stay) - Posted 2 years ago

“Service was excellent The wait for the shuttle bus was short and the driver was courteous. The remainder of this report is nonsense”

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(Long Stay) - Posted 2 years ago

“Excellent service . Park, hand over keys and 2 min walk to arrival hall 👍👌”

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(Premium Meet And Greet) - Posted 2 years ago

“The whole experience was perfect. They only thing I would say is we were told when we were arriving back at 2am our car would be at the door waiting for us, it wasn't we had to go and look for it.”

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(Premium Meet And Greet) - Posted 2 years ago

“Quick and easy”

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(Long Stay) - Posted 2 years ago

“The website was very straightforward and simple to engage with. Booking a parking bay could not have been easier.”

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(Short Stay 1) - Posted 2 years ago

“So easy and convenient.”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent upgraded to express parking”

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(Short Stay 1) - Posted 2 years ago

“Paid the extra to be nearer the terminal, short stay 2. Unfortunately I didn't think we were any closer than previous years. Not worth paying the extra”

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(Short Stay 2) - Posted 2 years ago

“Nice airport but needs more airlines. I’d ready jet. Good parking facilities but very overpriced”

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(Long Stay) - Posted 2 years ago

“The ease of checking in and picking your car up is great”

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(Premium Meet And Greet) - Posted 2 years ago

“Very easy to find and directly opposite the terminal I will definitely be using again for my next trip.”

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(Short Stay 1) - Posted 2 years ago

“Signed posting could be a little clearer. More control is needed with larger vehicles, twice now I have returned to my car unable to access the drivers door because large 4 x 4 badly parked.”

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(Short Stay 2) - Posted 2 years ago

“Short stay one carpark is easy to find and very close to the terminal building. Super convenient!”

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(Short Stay 1) - Posted 2 years ago

“Have been using Premium parking at Newcastle for about a year and travel 3 to 4 times a year It is quick and convenient Amazing friendly and efficient staff”

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(Premium Meet And Greet) - Posted 2 years ago

“Always hassle free.”

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(Short Stay 1) - Posted 2 years ago

“Easy safe parking”

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(Premium Meet And Greet) - Posted 2 years ago

“Dry good”

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(Premium Meet And Greet) - Posted 2 years ago

“Briliant service. I have never used this service at Newcastle Airport or anywhere else for that matter. I cannot recommend it highly enough. You park your car, hand in your keys and walk to check-in. I would suggest that you walk check-in staff around your verhicle to identify any dents or dings before you leave your car.”

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(Premium Meet And Greet) - Posted 2 years ago

“highly recommend, next to terminal, very polite and helpful staff”

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(Premium Meet And Greet) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,543 reviews