Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,217 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,217 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“We have always booked long stay and not had a problem in the past however because no bus services provided a do think there should be a free drop of with cases as it’s rather difficult trying to find a spot to park and having to juggle with cases in between cars which is quite time consuming I personally think elderly people will struggle with this so a quick solution would be a drop off area for bags then you can park up case free this was my experience on the last two visits.”

Helpful Report

(Long Stay) - Posted 4 years ago

“Better markings defining parking lanes ie A B C etc marking lanes”

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(Short Stay 1) - Posted 4 years ago

“Airport was fine with everything as you would expect. Very disappointed that there were no buses to take you from the long stay car park to the terminal. If I had been told beforehand I would have just booked a taxi to take us to and from the airport due to my wife's poor mobility.”

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(Long Stay) - Posted 4 years ago

“Its getting way too expensive to park, the prices are just going up and up - its costing about £30 more for 11 nights than it used to be! And, you need to get the problems with the ANPR cameras sorted out - the attendants said they know there is a problem with some of the readers but nothing has been done about it in the last few months! Also, the airport app does not work properly and either crashes or sends you round in circles.”

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(Long Stay) - Posted 4 years ago

“Excellent customer service with a smile”

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(Premium Meet And Greet) - Posted 4 years ago

“Parking perfectly easy without a worry and when things do go wrong exeptionaly professional friendly staff on hand to assist”

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(Premium Meet And Greet) - Posted 4 years ago

“So easy and convenient”

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(Short Stay 1) - Posted 4 years ago

“Good service , sensible security”

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(Short Stay 2) - Posted 4 years ago

“Excellent value for money no messing around straight into terminal building would highly recommend will definitely use again.”

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(Short Stay 1) - Posted 4 years ago

“Straight in and out excellent”

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(Short Stay 2) - Posted 4 years ago

“4 stars, would have been 5 if the lettering on the poles ie C in our case was illuminated however, I believe the improvements to the car parking is incorporating this. Other wise great 👍”

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(Long Stay) - Posted 4 years ago

“Quick & easy hassle-free parking within 1min walk of the terminal entrance. On exit the NPR meant immediate access through the barrier for a prompt onward journey. Would highly recommend!”

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(Short Stay 1) - Posted 4 years ago

“Good car park but it is getting very expensive to use”

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(Short Stay 1) - Posted 4 years ago

“Very close to terminal easy to use highly recommend”

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(Short Stay 2) - Posted 4 years ago

“Good value, convenient and fully automatic process for arrival and departure”

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(Long Stay) - Posted 4 years ago

“We arrived at the airport - the drop off was easy to find. The gentlemen on reception were very pleasant and willing to assist”

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(Premium Meet And Greet) - Posted 4 years ago

“Everything is easy from checking your car in to picking it up again, runs very smoothly.”

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(Premium Meet And Greet) - Posted 4 years ago

“Although it can sometimes be difficult to find which car park is open once in the correct place it is usually easy to park,”

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(Long Stay) - Posted 4 years ago

“Very good parking Arrived back 1 in the morning to snow on the ground Covered walkway part of the way was a plus”

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(Long Stay) - Posted 4 years ago

“Excellent process from dropping off to returning. Friendly and helpful staff.”

Helpful Report

(Premium Meet And Greet) - Posted 4 years ago

Newcastle Airport is rated 4.6 based on 26,217 reviews