Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,234 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,234 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Its getting way too expensive to park, the prices are just going up and up - its costing about £30 more for 11 nights than it used to be! And, you need to get the problems with the ANPR cameras sorted out - the attendants said they know there is a problem with some of the readers but nothing has been done about it in the last few months! Also, the airport app does not work properly and either crashes or sends you round in circles.”

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(Long Stay) - Posted 4 years ago

“Excellent customer service with a smile”

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(Premium Meet And Greet) - Posted 4 years ago

“Parking perfectly easy without a worry and when things do go wrong exeptionaly professional friendly staff on hand to assist”

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(Premium Meet And Greet) - Posted 4 years ago

“So easy and convenient”

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(Short Stay 1) - Posted 4 years ago

“Good service , sensible security”

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(Short Stay 2) - Posted 4 years ago

“Excellent value for money no messing around straight into terminal building would highly recommend will definitely use again.”

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(Short Stay 1) - Posted 4 years ago

“Straight in and out excellent”

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(Short Stay 2) - Posted 4 years ago

“4 stars, would have been 5 if the lettering on the poles ie C in our case was illuminated however, I believe the improvements to the car parking is incorporating this. Other wise great 👍”

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(Long Stay) - Posted 4 years ago

“Quick & easy hassle-free parking within 1min walk of the terminal entrance. On exit the NPR meant immediate access through the barrier for a prompt onward journey. Would highly recommend!”

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(Short Stay 1) - Posted 4 years ago

“Good car park but it is getting very expensive to use”

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(Short Stay 1) - Posted 4 years ago

“Very close to terminal easy to use highly recommend”

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(Short Stay 2) - Posted 4 years ago

“Good value, convenient and fully automatic process for arrival and departure”

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(Long Stay) - Posted 4 years ago

“We arrived at the airport - the drop off was easy to find. The gentlemen on reception were very pleasant and willing to assist”

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(Premium Meet And Greet) - Posted 4 years ago

“Everything is easy from checking your car in to picking it up again, runs very smoothly.”

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(Premium Meet And Greet) - Posted 4 years ago

“Although it can sometimes be difficult to find which car park is open once in the correct place it is usually easy to park,”

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(Long Stay) - Posted 4 years ago

“Very good parking Arrived back 1 in the morning to snow on the ground Covered walkway part of the way was a plus”

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(Long Stay) - Posted 4 years ago

“Excellent process from dropping off to returning. Friendly and helpful staff.”

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(Premium Meet And Greet) - Posted 4 years ago

“Easy to book through the website and convenient location”

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(Short Stay 1) - Posted 4 years ago

“We used Premium Meet and Greet for the second time. Staff are really helpful offering a quick drop off and have keys ready for pick up. Very happy with service would highly recommend”

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(Premium Meet And Greet) - Posted 4 years ago

“Long-stay secure car park with closed-circuit camera surveillance within easy walking distance of seating area before the check-in desks. Clear regularly updated gate information visible on many screens airside. Good choice of sit-in or take-out refreshment facilities. Direct covered access to plane from gate seated areas. Simple barrier operation to exit car park on return.”

Helpful Report

(Long Stay) - Posted 4 years ago

Newcastle Airport is rated 4.6 based on 26,234 reviews