Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,246 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,246 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Frustrating as the registration recognition system is useless. Generally every time I use the short 2 car park my car reg no on the ticket at entry is incorrect and I have to go to the office on my return to have it rectified so I can exit. Pain in the behind!! Other colleagues I know that use this service have the same problem. so not just me.”

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(Short Stay 2) - Posted 6 years ago

“Everything was perfect”

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(Short Stay 1) - Posted 6 years ago

“Great service”

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(Premium Meet And Greet) - Posted 6 years ago

“Excellent faultless service which we will definitely use again. So handy for the terminal and luggage transfer.”

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(Premium Meet And Greet) - Posted 6 years ago

“Excellent friendly service.”

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(Premium Meet And Greet) - Posted 6 years ago

“excellent service, highly recommended”

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(Premium Meet And Greet) - Posted 6 years ago

“booked online, no hassle when entering or exiting the car park.”

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(Long Stay) - Posted 6 years ago

“Booked short stay car park for a trip to Lanzarote. Hassle free with quick easy access to the terminal - great when the weather was so bad! Great value for money if you book early”

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(Short Stay 2) - Posted 6 years ago

“Very easy to park and a short walk to the terminal.”

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(Short Stay 1) - Posted 6 years ago

“Excellent service”

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(Premium Meet And Greet) - Posted 6 years ago

“Great service hassle free”

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(Premium Meet And Greet) - Posted 6 years ago

“Pleasant new reception area and close to terminal”

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(Premium Meet And Greet) - Posted 6 years ago

“Excellent service at meet and greet parking”

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(Premium Meet And Greet) - Posted 6 years ago

“Very easy to find and convenient location”

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(Short Stay 1) - Posted 6 years ago

“Great understanding when issues presented themselves - customer service were fantastic in their response”

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(Long Stay) - Posted 6 years ago

“A very good service with the new facility especially although I think it's a little bit pricey and if you're a regular user should be a discount.”

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(Premium Meet And Greet) - Posted 6 years ago

“I unfortunately did not make my stay due to the snow but booking was easy . I did leave a message but got no reply as I was unable to fulfill my booking .”

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(Premium Meet And Greet) - Posted 6 years ago

“quick and easy to book. good communication. price is only drawback hence 4 stars”

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(Short Stay 2) - Posted 6 years ago

“Bus service reliable after you park car only o a few minutes”

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(Long Stay) - Posted 6 years ago

“First time we have used ‘meet & greet’ it was extremely efficient.”

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(Premium Meet And Greet) - Posted 6 years ago

Newcastle Airport is rated 4.6 based on 26,246 reviews