Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,395 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,395 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Efficient and straightforward with friendly sensible staff when issues occur”

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(Short Stay 2) - Posted 4 years ago

“The bus service was not operating so had to drag our cases to the long stay car park”

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(Long Stay) - Posted 4 years ago

“Very easy to use”

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(Short Stay 1) - Posted 4 years ago

“Easy to book, plenty space, easy walk to terminal”

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(Short Stay 2) - Posted 4 years ago

“Easy to book and reasonably priced always happy to park at Newcastle airport”

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(Short Stay 1) - Posted 4 years ago

“Excellent….my plane was cancelled, so was not arriving until a day after I had booked. I informed the airport & things were sorted with no fuss…”

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(Short Stay 1) - Posted 4 years ago

“Good for parking your car when you fly away, not much good for anything else as it's a car park. Suppose you could build affordable houses on it but then you'd have nowhere to park your car”

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(Short Stay 2) - Posted 4 years ago

“Fantastic service quick response to emails and very understanding when BA cancelled our rerurn flight!!! Will be back”

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(Premium Fast Track) - Posted 4 years ago

“Booked premium fast track mistakenly thinking it was meet & greet.. upon arrival realised meet and greet was cordoned off and drove round and round looking for fast track and saw no signs I jumped out of the car to ask at the parking office while my husband drove round and round they explained where the parking was and we drove in only to find there were no trolleys whick was very difficult as my husband is disabled however we had to manage. Very shocked to find a £100 parking fine on the mat when we arrived home after holiday due to the fact that I got out of the car to ask because of the lack of signage. £86 to park and £100 fine Now awaiting appeal decision as I was obviously not being dropped off or being picked up and the cameras showed that. 🤬”

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(Premium Fast Track) - Posted 4 years ago

“Usually park in the Long Stay but saw the bus was off, and even though the section near to the Terminal was open, thought we'd try Short Stay 1. Definitely my new go to, in fact we've already booked our space for the next holiday. Wish the two week rate was better but that would be my only criticism”

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(Short Stay 1) - Posted 4 years ago

“Good helpful service”

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(Long Stay) - Posted 4 years ago

“No problems this time but when we have in the past your staff were very helpful.”

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(Short Stay 2) - Posted 4 years ago

“A bit disappointed the meet and greet was not open parked in the original car park near to terminal building”

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(Premium Fast Track) - Posted 4 years ago

“It was very easy to book on line and even easier to get in and out of the parking. I used it before and it's still a thumb up experience.”

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(Short Stay 1) - Posted 4 years ago

“Excellent service from Jonathon by email when I made booking last year. He arranged an upgrade due to Meet and Greet service being unavailable due to COVID. Last week our return from Funchal was delayed four days because of high winds. We had therefore well exceeded our three week booking in the short stay car park and anticipated difficulty in exiting the car park for this reason and because we had mislaid our ticket. Not so. Car park staff were aware of the delay and we were treated with courtesy and understanding. Our exit went smoothly. Thank you.”

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(Premium Meet And Greet) - Posted 4 years ago

“We flew to Dubai from Newcastle airport. It was so easy to park. And so close to the terminal Building. .We prebooked the short stay carpark which can be booked for any length of stay. Absolutely brilliant, would highly recommend”

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(Short Stay 1) - Posted 4 years ago

“All went nice and smoothly.”

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(Short Stay 1) - Posted 4 years ago

“Disappointed the bus service wasn’t running. Difficult to get to the airport with suitcases and two children. Especially in the winter weather conditions.”

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(Long Stay) - Posted 4 years ago

“Very good service”

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(Short Stay 2) - Posted 4 years ago

“Brilliant service”

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(Short Stay 2) - Posted 4 years ago

Newcastle Airport is rated 4.6 based on 26,395 reviews