Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,234 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,234 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Excellent service”

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(Long Stay) - Posted 6 years ago

“It was easy and convenient”

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(Premium Meet And Greet) - Posted 6 years ago

“By far the best way to start and finish our holiday. Cost is reasonable compared to on site parking or taxi's for us. Keep the cost right and it will be used every time.”

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(Premium Meet And Greet) - Posted 6 years ago

“Easy to get to speedy check in , friendly staff and pick up just the same”

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(Premium Meet And Greet) - Posted 6 years ago

“Good facilities easy in and out right at the front entrance of the airport. I will be using this service again.”

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(Short Stay 1) - Posted 6 years ago

“Good but expensive drivers arrogant at best”

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(Long Stay) - Posted 6 years ago

“Did exactly as advertised everything went smoothly would certainly use this service again.”

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(Long Stay) - Posted 6 years ago

“Best parking system anywhere and staff superb and welcoming !!!”

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(Premium Meet And Greet) - Posted 6 years ago

“In general very good.But the bus device is atrocious.We arrived back on a cold wet and windy night,got our luggage very promptly and went for the bus.It only had two people on it .5 yards from the bus and the driver had seen us ,it pulled away.Not acceptable.”

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(Long Stay) - Posted 6 years ago

“Easy access, great meet and greet parking facility.”

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(Premium Meet And Greet) - Posted 6 years ago

“No stress parking, pull in, drop off keys then cross the road to the terminal....easy !”

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(Premium Meet And Greet) - Posted 6 years ago

“A hassle free start to your trip.”

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(Premium Meet And Greet) - Posted 6 years ago

“Quick and simple experience with helpful friendly staff, I’ll definitely use them again.”

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(Premium Meet And Greet) - Posted 6 years ago

“I RETURNED BACK A DAY LATE TO PICK MY CAR UP DUE TO A CANCELLED LIGHT. I WAS EXPECTING TO HAVE TO PAY FOR ANOTHER DAY. THE GIRL ON THE DESK WAS VERY HELPFULL AND I DID NOT HAVE TO PAY ANY EXTRA. GREAT SERVICE, MANY THANKS. MR J SURREY.”

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(Long Stay) - Posted 6 years ago

“Found this new building much more accessible to & from airport. Woukd have given five stars .. but on my return journey.. there was no one to help with my very heavy suitcase which I struggled with to lift into my boot. therefore I am giving only 4 stars.”

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(Premium Meet And Greet) - Posted 6 years ago

“Would be helpful if car park 2 has alphabetical letters at top of car park as car aisles look the same when returning! Otherwise super airport!”

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(Short Stay 2) - Posted 6 years ago

“Great service Efficient Professional Friendly Great value for money”

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(Premium Meet And Greet) - Posted 6 years ago

“Very straight forward to use and upgraded to short stay which was marvelous.”

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(Short Stay 1) - Posted 6 years ago

“I have used this parking many times and each time have found it painless. The bus makes it very easy as there are many stops.”

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(Long Stay) - Posted 6 years ago

“EASY but signage not clear on arrival”

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(Premium Fast Track) - Posted 6 years ago

Newcastle Airport is rated 4.6 based on 26,234 reviews