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Newcastle Airport Reviews

4.6 Rating 25,176 Reviews
92 %
of reviewers recommend Newcastle Airport
4.6
Based on 25,176 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Always get car booked in . Got a discounted voucher ,saved 10% car always safe , never knocked or damaged.
Helpful Report
(Long Stay) - Posted 5 months ago
Always a pleasure using the NIAL airport parking services. Works every time! Keep up the great work and see you again in a few weeks. I am travelling quite a bit at present ad parking with you makes the experience all the better.
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(Long Stay) - Posted 5 months ago
I had paid in advance for Short Term 2. On departure I was asked to pay. My car was already correctly recorded although you system didn't work on that occasion.
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(Short Stay 2) - Posted 5 months ago
It would be much easier to find your vehicle if the the parking spaces were numbered/lettered .
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(Short Stay 1) - Posted 5 months ago
organised, clean and communicative
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(Premium Fast Track) - Posted 5 months ago
No problem with the pickup point and parking had a fantastic time
Newcastle Airport 5 star review on 5th March 2025
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(Long Stay) - Posted 5 months ago
We have stayed at the short stay car park many times and everything has been good but on our last visit there were very very few spaces in the short stay and it took us a while to find one
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(Short Stay 1) - Posted 5 months ago
Quick, effortless parking.
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(Premium Meet And Greet) - Posted 5 months ago
Easy to find every close to airport
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(Short Stay 2) - Posted 5 months ago
Car park 2 : Easy to find. Plenty of spaces on arrival. Seemless admission through number recognition. 3 minute walk to terminal building.
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(Short Stay 2) - Posted 5 months ago
Always efficient and helpful staff
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(Premium Meet And Greet) - Posted 5 months ago
Parking right in front of air port with no waiting for transport .
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(Premium Fast Track) - Posted 5 months ago
Short term parking over booked so used the drop off zone for 5 day trip
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(Short Stay 1) - Posted 5 months ago
Have used many different airports across the UK and this car park is by far the most convenient. I’m always welcomed at the reception desk with a friendly polite member of staff and the car is always ready on my return. Excellent service
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(Premium Meet And Greet) - Posted 5 months ago
Great staff and facilities. Security was a dream
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(Short Stay 1) - Posted 5 months ago
Excellent service as usual
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(Premium Meet And Greet) - Posted 5 months ago
Good car park, well maintained and only a few minutes walk to the terminal.
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(Short Stay 2) - Posted 5 months ago
Short stay parking was very handy and passing through security was a good experience.
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(Short Stay 2) - Posted 5 months ago
The lady wen we dropped car off was so nice but on return I asked why I need to find my car as I order meet and greet at London they bring car to me she replied if not happy complain
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(Premium Meet And Greet) - Posted 5 months ago
Great little airport with good selection of shops and restaurants.
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(Long Stay) - Posted 5 months ago
Newcastle Airport is rated 4.6 based on 25,176 reviews