Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,177 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“We park at short stay car park right outside the terminal. Booking is easy as is finding a space. On returning after a holiday it's quick and easy to back on the road home as ANPR recognising your car - no messing about with machines,”

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(Short Stay 1) - Posted 6 months ago

“Very good service”

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(Premium Meet And Greet) - Posted 6 months ago

“Good but hard to find a space in summer months”

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(Long Stay) - Posted 6 months ago

“Used short stay 2 - on return after 4 weeks when trying to leave, although pre paid, wanted to charge over £1000 ! Sorted by your staff so ok but not sure why this happened - would use again though”

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(Short Stay 2) - Posted 6 months ago

“Excellent- would use again no problem.”

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(Premium Meet And Greet) - Posted 6 months ago

“Great service, staff pleasant and efficient”

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(Premium Meet And Greet) - Posted 6 months ago

“Excellent service, staff efficient and very pleasant.”

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(Premium Meet And Greet) - Posted 6 months ago

“We are probably taking 8-10 short breaks/holidays a year, just wish there was a better discount scheme as we always use Newcastle airport parking.”

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(Short Stay 1) - Posted 6 months ago

“Car parks are easy to find, good signage and plenty of space available. Very secure. Would use more often but price of parking has increased so much that it often works out cheaper to get a taxi.”

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(Long Stay) - Posted 6 months ago

“Location of parking is excellent however the prebooked prices are ridiculously expensive”

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(Short Stay 2) - Posted 6 months ago

“Parked at the Meet and Greet parking. Friendly and professional staff and a seemless experience.”

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(Premium Meet And Greet) - Posted 6 months ago

“Convenient for us, bit confusing sometimes which part is closed but will hopefully use again.”

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(Long Stay) - Posted 6 months ago

“I have used the Premium Meet and Greet car park at Newcastle on 4 previous occasions and I have been very happy with the service. However, I left my almost new Jaguar with them for 3 weeks in January/February 2025 and I specifically asked the parking attendant to look after my car and to park it somewhere safe. When I returned from my holiday to collect my car, as I approached where it was parked I noticed that it was very close to a large Mercedes SUV. So close in fact that I could not open the drivers door wide enough to get into my car. I had to get into my vehicle via the front passenger door where there was slightly more room, clamber over the centre console and finally onto the drivers seat. Not the easiest manouvre for a 72 year old! Not a happy bunny!”

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(Premium Meet And Greet) - Posted 6 months ago

“Too many bars and not enough coffee places and seats when through security. Duty free far too big, more space for seating needed. It's also an expensive airport to fly from.”

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(Long Stay) - Posted 6 months ago

“A great service and this car park is so close to the terminal which was very handy on this occasion for me as I recently had a knee replacement operation and currently struggling a bit with walking.”

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(Premium Fast Track) - Posted 6 months ago

“The parking was terrible after a snow fall , you couldn’t see the bays and it was extremely dangerous! Nothing had been salted or cleaned away !! Not what I expected from Newcastle airport, very disappointing.”

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(ShortStay1) - Posted 6 months ago

“Excellent as always, could not fault this service. Location, customer service, security and overall experience faultless”

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(Premium Meet And Greet) - Posted 6 months ago

“Thanks to the gent who came with his battery pack and started my car, only waited 5 mins. Great service.”

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(Short Stay 1) - Posted 6 months ago

“Just love the service, a short walk straight into departures it’s just hassle free !!”

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(Premium Meet And Greet) - Posted 6 months ago

“Excellent service, hassle free, drive in enjoy your holiday, then drive out”

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(Short Stay 1) - Posted 6 months ago

Newcastle Airport is rated 4.6 based on 25,177 reviews