Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,491 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,491 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Great local facilitie close to airport, but on the the expensive side”

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(Short Stay 2) - Posted 5 months ago

“Everything is good apart from the covered walkway to short stay 2. Why on earth did you use a surface that destroys the wheels on everyone's suitcases?”

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(Short Stay 2) - Posted 5 months ago

“Friendly staff and great service”

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(Premium Meet And Greet) - Posted 5 months ago

“Easy to book”

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(Long Stay) - Posted 5 months ago

“brilliant using the Airport {assistance} staff Always so helpfull as ever”

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(Short Stay 1) - Posted 5 months ago

“V good parking place and easy access to main building.. BUT WE HAD TO WAIT OVER 35 MINUTES AFTER PASSPORT CONTROL FOR OUR LUGGAGE TO ARRIVE ON THE BELT. WE HEARD ONLY 2 PEOPLE WORKING DOWNSTAIRS! That was v poor!”

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(Short Stay 2) - Posted 5 months ago

“Parking bays not wide enough”

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(Short Stay 1) - Posted 5 months ago

“Always manage to park next to a bus stop so it's so simple to get into the terminal as my husband cannot walk very far. Not a bad price either!”

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(Long Stay) - Posted 5 months ago

“Friendly staff on hand if needed by exit barrier. Handy free bus if parking in the long stay.”

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(Long Stay) - Posted 5 months ago

“Very good facility within easy walking distance to the airport.”

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(Long Stay) - Posted 5 months ago

“Used the meet and greet parking which was excellent, friendly and helpful staff. Check in with Easyjet was easy. Unnecessary long track through a labyrinth at security ( don't understand why this can't be adjusted at quieter times) had to remove all phones and I pads for extra screening which completely negates the advantage of leaving them in the bag. Used the Bar11 which was quiet good. Apart from security everything was fine.”

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(Premium Meet And Greet) - Posted 5 months ago

“Excellent service”

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(Premium Meet And Greet) - Posted 5 months ago

“Good reliable option. Check in and collection seamless. V short walk from reception terminal.”

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(Premium Meet And Greet) - Posted 5 months ago

“First time flying from Newcastle and we were really impressed with how efficient and friendly everyone was. We will definitely be coming back. We parked in meet and greet, which was so easy . Many thanks”

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(Premium Meet And Greet) - Posted 5 months ago

“Parking, baggage check and security were spot on. Passport control and luggage quick and efficient on return. In the house an hour after landing”

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(Premium Meet And Greet) - Posted 5 months ago

“Easy to book, clear instructions and great to be parked so close to the terminal.”

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(Short Stay 1) - Posted 5 months ago

“Another stressless parking experience, so easy, so convenient and the staff are professional and friendly, I can't fault this service, well done all. Kind regards, John Black Annan”

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(Premium Meet And Greet) - Posted 5 months ago

“Great experience, easy to drive in park few minutes walk or bus to check in then on return straight to car and leave”

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(Long Stay) - Posted 5 months ago

“Good parking facilities close to the terminal. Efficient security screening process. A good range of airlines and destinations to choose from. Decent food outlets. Newcastle airport is our first choice for flying.”