Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,777 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,777 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“We parked in the short stay 2 car park for a 2 week holiday in Mexico. We had no issues finding a space. It is probably a 2-3 walk to the terminal, part of which is under a covered walkway. We found it very convienient.”

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(Short Stay 2) - Posted 4 months ago

“Great service, we use meet and greet, and everything is taken care of, never a problem”

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(Premium Meet And Greet) - Posted 4 months ago

“Call button outside terminal building has been removed which led to a long wait after bus pulled away as we approached”

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(Long Stay) - Posted 4 months ago

“Excellent service as always.”

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(Premium Meet And Greet) - Posted 4 months ago

“Excellent small scale operation Yet to have a bad experience”

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(Short Stay 2) - Posted 4 months ago

“The parking facilities and bus service are just fine, but the prices for parking seem to have increased a lot over the last couple of years, and are now a complete rip off. I was recently charged £120 for a 1 week trip, I can park at Edinburgh airport for less than half that.”

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(Long Stay) - Posted 4 months ago

“The Long stay car park is conveniently sited near the airport with a frequent courtesy bus service to the terminal building. The car park is easy to access as the road network to the airport is good and once off the Newcastle western bypass fairly quiet. Parking is expensive but comparable to other airports. The car park is huge so it's worth making a note of the letter of parking zone you leave your car in, and the number of the bus stop you used. This makes finding your vehicle when you come home much easier. Booking was very easy on the internet, but it is worth noting any discount codes as these won't automatically be entered when you complete the booking. Entry is through barriers where it is necessary to collect a ticket. Exit is through barriers where the ticket is inserted so the the ANPR cameras can read the vehicle's registration plate and let you out. I have used the carpark many times and never had any issues, so am pleased with the service, even if it is expensive.”

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(Long Stay) - Posted 4 months ago

“Quite easy yo use the service, shuttle bus is handy”

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(Long Stay) - Posted 4 months ago

“Parked in Short Stay 1. No problems encountered. Thanks”

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(Short Stay 1) - Posted 4 months ago

“Slightly on the dear side part from that very good”

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(Long Stay) - Posted 4 months ago

“Easy to use, safe with plenty of spaces. Could do with a few more pedestrian signs to help when walking back to the car.”

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(Long Stay) - Posted 4 months ago

“Great service very friendly , would reccomend”

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(Premium Meet And Greet) - Posted 4 months ago

“Extremely convenient for terminal.”

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(Premium Meet And Greet) - Posted 4 months ago

“Fabulous meet and greet service, really easy drop off and pick up. Only a 2minute walk to the terminal paying a bit extra was definitely worth it”

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(Premium Meet And Greet) - Posted 4 months ago

“Very easy to navigate and plenty of shuttle buses with helpful,friendly drivers.”

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(Long Stay) - Posted 4 months ago

“Very simple up to barrier get ticket park up very good simple when you leave put ticket in machine and leave”

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(Premium Fast Track) - Posted 4 months ago

“Plenty of spaces available. Not a long walk to the terminal - I like to park mikes away so I’m not squeezed into a tiny space. It was still only 5 mins walk which is fine for me. Price was ok, probably average for a week. No complmaints at all.”

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(Long Stay) - Posted 4 months ago

“Parked car handed keys over very friendly quick service don't hang about is what I like and vey friendly and quick service when we returned”

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(Premium Meet And Greet) - Posted 4 months ago

“Not a lot of spaces available”

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(Short Stay 2) - Posted 4 months ago

“Niall was very polite and helpful. Very straight forward experience Thank you”

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(Premium Meet And Greet) - Posted 4 months ago

Newcastle Airport is rated 4.6 based on 25,777 reviews