Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,491 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,491 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Found it easy to park and exactly where I wanted to be”

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(Short Stay 1) - Posted 5 months ago

“A lot better than Manchester”

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(Short Stay 1) - Posted 5 months ago

“Used Meet and Greet and found it to be both easy and convenient to use. Staff were excellent and helpful and professional. Will use again and recommend”

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(Premium Meet And Greet) - Posted 5 months ago

“Very efficient”

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(Short Stay 1) - Posted 5 months ago

“On returning to my vehicle on 06/12/25 I found the battery on my vehicle was flat. The key fob would not even allow me entry to get my cold weather clothing. I returned to the parking office to explain my situation. There I met Graham. He was an absolute marvel. He checked my fob. He took me back to my vehicle and managed to get my engine running. But the alarm continued to activate. He escorted me back to the office and was able to reset my alarm. I was able to continue on my journey back to cumbria. Graham, was calm, friendly and extremely efficient. He gave me sound advice for my journey home and ensured that I was confident that I could proceed with the journey. This is an excellent service and Graham was brilliant I cannot thank him enough.”

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(Long Stay) - Posted 5 months ago

“Brilliant service from start to finish.”

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(Premium Meet And Greet) - Posted 6 months ago

“Easy to book and enough spare parking spaces. Pedestrian routes from car parks could be better defined and made more user friendly with gentle ramps for suitcases and better crossing places at roundabouts in particular.”

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(Long Stay) - Posted 6 months ago

“Good directions on how to get there. Ample parking places. Reasonable prices.”

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(Long Stay) - Posted 6 months ago

“Service at the meet and greet are second to none, one of our party has walking difficulties, the staff brought our vehicle from the parking spot fight to the door of the office, they went the extra mile!”

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(Premium Meet And Greet) - Posted 6 months ago

“Used the premium Meet & Greet as travel alone and dislike wandering around large car parks alone especially in the dark. This service is extremely close to the airport, has toilets and luggage trolleys available. The staff have always been efficient and friendly.”

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(Premium Meet And Greet) - Posted 6 months ago

“I made a complaint on 15th December regarding this. On leaving the parking lot, my ticket would not scan and i had to pay again to leave! As yet, not resolved!”

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(Long Stay) - Posted 6 months ago

“Every think went smoothly as expected, we use you 4 -5 times a year.👍 Please do not replace the personal touch with reception dropping off car car keys. As there is no way I will ever drop my car keys off in a machine!!!!”

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(Premium Meet And Greet) - Posted 6 months ago

“excellent”

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(Short Stay 2) - Posted 6 months ago

“Excellent location very close to airport. Have stayed previously number of times. No issues apart from a little bit pricey”

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(Short Stay 1) - Posted 6 months ago

“Lovely Airport - how they all used to be. Very convenient parking with wide spaces. Terminal is spacious and easy to move around, in my experience flights depart early or on time and land early - the opposite of many other other airports. Its further away than my local airport but the experience and time saving make it well worth the drive.”

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(Premium Fast Track) - Posted 6 months ago

“So easy and convenient parking.”

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(Short Stay 1) - Posted 6 months ago

“Webpage was easy to use to prepay the parking and the facilities relating to the parking areas was good also”

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(Long Stay) - Posted 6 months ago

“Easy to use service which made for a quick exit”

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(Short Stay 1) - Posted 6 months ago

“A good airport that is doing its best to put you off using it with car parking charges”

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(Short Stay 1) - Posted 6 months ago

“Excellent welcome from friendly staff. Highly recommend.”

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(Premium Meet And Greet) - Posted 6 months ago

Newcastle Airport is rated 4.6 based on 26,491 reviews