Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,491 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,491 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Excellent location for access to the airport. The new electronic drop of is brilliant and staff are amazing.”

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(Premium Meet And Greet) - Posted 6 months ago

“Really good used this facility on numerous occasions but it's not cheap”

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(Premium Meet And Greet) - Posted 6 months ago

“All car parks close to terminal were closed! Then on departure asked for £180 at gate”

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(Long Stay) - Posted 6 months ago

“Good service all round. Customer service reply quickly too”

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(Long Stay) - Posted 6 months ago

“Easy to find and easy to park”

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(Long Stay) - Posted 6 months ago

“Nice and easy start to you holiday”

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(Long Stay) - Posted 6 months ago

“Excellent service Quick check in and on return quick check out Would highly recommend meet & greet”

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(Premium Meet And Greet) - Posted 6 months ago

“Excellent parking facilities and plenty of spaces.”

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(Long Stay) - Posted 6 months ago

“Very easy website to navigate. Clear signage into the car park. No problem getting in to park our car and the same getting out on our return out.”

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(Short Stay 1) - Posted 6 months ago

“Easy to park , buses run though we normally walk to terminal, prices good”

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(Long Stay) - Posted 6 months ago

“Ideal 2 mins walk away from the airport doors.”

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(Short Stay 1) - Posted 6 months ago

“Over the many years of using the airport car park I have only had one issue when I could not book into short stay 1. When I have had to contact the customer support from abroad on a few occasions, I have found their response to be very prompt and extremely helpful. On a negative I find the fees quite expensive and would suggest better lighting at the exit barriers (particularly short stay 1) so you can see any instructions and the payment key pad without the need to shine a torch on these when dark.”

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(Short Stay 1) - Posted 6 months ago

“Parking no problem but my flights to and from Benidorm Spain were cheaper than parking the car for 3 nights ! Totally ridiculous pricing !!!!!!!”

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(Long Stay) - Posted 6 months ago

“The staff were all cheerful and helpful the location is perfect I will use again next time I fly.”

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(Premium Meet And Greet) - Posted 6 months ago

“Quick and efficient. Plenty of spaces. We use this at least 4 times each year”

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(Long Stay) - Posted 6 months ago

“Professional, helpful and friendly.”

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(Short Stay 1) - Posted 6 months ago

“Easy to use and easy to book. I also got fast track. My flight was delayed and as long as I didn’t leave the car over midnight into the next day, there was no further charges”

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(Long Stay) - Posted 6 months ago

“Carpark is secure and staff are helpful. My parking ran out at 8pm but i was not able to leave airside until after 8pm. It was not clear if I had any wiggle room so had to try and rush down to long stay carpark. No bus was there and tried to walk down as no bus at terminal (Don't walk no pedestrian access as i found out !). It was OK in the end but no clarity on how long you have if plane is running late. Everything else is positive about Newcastle airport”

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(Long Stay) - Posted 6 months ago

“we have used meet and greet many times and find it easy to use and the staff are always pleasant and helpful and is good value, keep up the good work.”

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(Premium Meet And Greet) - Posted 6 months ago

“Excellent service could not fault it.”

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(Premium Meet And Greet) - Posted 6 months ago

Newcastle Airport is rated 4.6 based on 26,491 reviews