Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,944 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,944 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 29th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Car is always safe and its a short walk or free bus ride into airport. Discounted price was reason I used the airport parking”

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(Long Stay) - Posted 4 months ago

“Easy to book , straightforward entry and exit with a good bus service to the main terminal”

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(Long Stay) - Posted 4 months ago

“So easy and stress free whenever we park there. Starts and ends your holiday on a high, thank you.”

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(Long Stay) - Posted 4 months ago

“Excellent service simple to use highly recommended”

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(Premium Meet And Greet) - Posted 4 months ago

“Easy to park easy get out.only downfall is the price”

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(Long Stay) - Posted 4 months ago

“Fab airport,easy parking,staff helpful. I think parking charges are excessive compared to other airports but would still book as prefer to bring car”

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(Short Stay 2) - Posted 4 months ago

“No problems with the Airport Parking. Check in no problems. Security no problem. So five stars”

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(Long Stay) - Posted 4 months ago

“Great service lovely bus driver very helpful”

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(Long Stay) - Posted 4 months ago

“When you know you’ve been ripped off! Whether you are stopping for a few minutes or parking for a week, the cost of parking is astronomically high. If you live in the suburbs and are fortunate enough to use the Metro system that would be great. But, if you have to travel 40 miles by car to the airport and then pay a premium to park, it leaves a sour taste in your mouth. It would be nice to think you were not being fleeced.”

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(Long Stay) - Posted 4 months ago

“Meet & Greet parking right outside terminal. Great staff and no hassle. Highly recommended.”

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(Premium Meet And Greet) - Posted 4 months ago

“Always very good parking for airport”

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(Short Stay 2) - Posted 4 months ago

“Excellent service. Friendly staff and perfectly placed directly outside terminal entrance.”

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(Premium Meet And Greet) - Posted 4 months ago

“The young coach driver was very helpful it was dark and he took everyones bus stop number where they wanted dropped off one suggestion could do with bus stop numbers lit up in dark as not every coach driver is as helpful as the guy we were fortunate to have”

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(Long Stay) - Posted 4 months ago

“We had to extend our stay and the process was so easy excellent staff and communication.”

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(Long Stay) - Posted 4 months ago

“Car was parked for a week and have no issues car was safe”

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(Long Stay) - Posted 4 months ago

“Easy enough to use and find way around although a liyexpensive”

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(Long Stay) - Posted 4 months ago

“Good safe parking and bus”

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(Long Stay) - Posted 4 months ago

“I travelled out of newcastle airport for a short trip. It ended up being an absolute disaster where i was subject to quite a traumatic event and needed up in hospital. The team at the airport where fantastic I was unable to collect my car for over a week and the team here were so supportive. I can’t thank Mari-Anne and Graham enough. They totally took the stress away from having my car stuck there. I would highly recommend using the parking at the airport. It is so rare these days to come across companies which actually have empathy towards customers. Thank you! Honestly can’t thank you enough.”

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(Premium Fast Track) - Posted 4 months ago

“We regularly use the meet and greet service and always have a very good experience. So easy to drive up, drop the keys off and car is waiting for you when you return. Only pain point is the price of parking. This is a premium service but generally, parking at Newcastle is expensive compared with previous years.”

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(Premium Meet And Greet) - Posted 4 months ago

“Great thanks”

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(Premium Meet And Greet) - Posted 4 months ago

Newcastle Airport is rated 4.6 based on 26,944 reviews