Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,193 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,193 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The most friendly efficient airport in Uk! Clean well equipped state of art security and staff that actually care about service levels. 5 stars!!”

Helpful Report

(Premium Meet And Greet) - Posted 7 months ago

“We use the meet and greet at Newcastle when ever we are traverling. The service is excellent. Staff always helpful and polite. Car is always ready on return.”

Helpful Report

(Premium Meet And Greet) - Posted 7 months ago

“Been a customer for a number year always a great service staff friendly back in July”

Helpful Report

(Premium Meet And Greet) - Posted 7 months ago

“Easy to book. Option to cancel. Never had any problems yet.”

Helpful Report

(Short Stay 1) - Posted 7 months ago

“Great Service, easy to park, a really short walk from car park to airport. Only way to travel. Easy in, easy out. Plus they have deals on at different times of year for 15% or 10% off, which makes it excellent value. Excellent!”

Helpful Report

(Short Stay 1) - Posted 7 months ago

“Car had a slow puncture when we picked it up and had to get a new tyre”

Helpful Report

(Premium Meet And Greet) - Posted 7 months ago

“We use the short stay & it’s great. Tho it’s quite expensive it’s only ashort walk to the terminal”

Helpful Report

(Short Stay 1) - Posted 7 months ago

“Quick, efficient and professional. Just what you need after a long flight.”

Helpful Report

(Premium Meet And Greet) - Posted 7 months ago

“Very easy and straightforward process. The staff are super friendly.”

Helpful Report

(Premium Meet And Greet) - Posted 7 months ago

“Great car park, easy walk to departures. When we got back couldn't get out of car park. Very quick to answer intercom and sort for me. I had put wrong reg in! Thank you”

Helpful Report

(Short Stay 2) - Posted 7 months ago

“Staff friendly and pleasant to deal with and very easy to use the service.”

Helpful Report

(Premium Meet And Greet) - Posted 7 months ago

“The Meet and Greet service at Newcastle Airport whilst being somewhat more expensive, depending upon season, is highly recommended. I have used the service 3 or 4 times a year since it opened and found the staff warm and friendly. The convenience of parking, checking in under cover and short walk to the terminal cannot be better. Equally, upon return, picking up the car couldn’t be easier and simpler. This service, coupled with the ability to modify parking bookings online at short notice eases the travel experience.”

Helpful Report

(Premium Meet And Greet) - Posted 7 months ago

“Excellent service from dropping off our keys and collecting them on our return.”

Helpful Report

(Premium Meet And Greet) - Posted 7 months ago

“First class service from drop off to pick up.”

Helpful Report

(Premium Meet And Greet) - Posted 7 months ago

“The premium meet and greet is ideal in that you simply pull up , drop off the car keys, and cross the road into the airport and on return you are directed to the car parked very close to the desk, and having used it very often the staff are always very friendly and helpful.”

Helpful Report

(Premium Meet And Greet) - Posted 7 months ago

“No issues, all works”

Helpful Report

(Short Stay 1) - Posted 7 months ago

“Excellent service”

Helpful Report

(Short Stay 1) - Posted 7 months ago

“Very quick no hassle experience 2nd time using this car park Would definitely book again”

Helpful Report

(Premium Meet And Greet) - Posted 7 months ago

“Great set-up I park in meet and greet and basically hand the keys over right outside the airport doors and walk in 20 yds away. Spot on”

Helpful Report

(Premium Meet And Greet) - Posted 7 months ago

“Great service. Always use Premium Fasttrack if available.”

Helpful Report

(Premium Fast Track) - Posted 7 months ago

Newcastle Airport is rated 4.6 based on 25,193 reviews