Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,511 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,511 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Well situated at the airport”

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(Long Stay) - Posted 1 year ago

“Easy entry & exit, plenty buses going round. Lost my car on recent visit and the staff were fantastic helping me find it with use of the cctv cameras to approximate where it was and even gave me a lift round the spaces until we found it. Top notch.”

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(Long Stay) - Posted 1 year ago

“I am going to be brutally honest. we use the Meet & Greet regulasrly or at least 4-5 times per year. the service is awful. when they worked out of the the hut it was better. the meet isnt excatly brilliant we've had to stand in a queue the last 3 times going and returning and your met with a 'good morning' at best. what is the point in having to queue to hand your keys over? theyre should be someone there at all times in the car park, 'here's your ticket, pass me your keys, enjoy your holiday' when you come back i appreciate there might be people in front of you but last week there were two staff and only one lady serving with a queue of ten people!! do you have your ticket, 'yes' heres your keys your parked in D4 hope you had a good holiday see you later. I had my reservation printed off and it still took 3 or 4 minutes to find it, 4.30am and my wife hadnt had her tea yet, being impatient and wanting to battle check in, security and get a seat. we are stood while they find the reservation, give us our ticket and estbalish what flight we are on coming back. it will be easier and quicker to just park in the short stay which was slightly more expensive and why i chose meet n greet. The last 4 times we used meet n greet,the car has been parked as far away from the meet n greet building as you can get it and i couldnt get in it because it was squeezed next to other cars. we will not be using the service again but we will use the short stay car park next to the building.”

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(Premium Meet And Greet) - Posted 1 year ago

“Friendly Staff, Car parking first class, helpful and professional staff. Good facilities all round. And massive savings compared to Scotland.”

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(Premium Fast Track) - Posted 1 year ago

“Friendly and helpful staff; nice and convenient parking right next to terminal- ideal! Would book again”

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(Premium Meet And Greet) - Posted 1 year ago

“Good experience”

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(Long Stay) - Posted 1 year ago

“Good 👍🏻”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent facility, very close to terminal.”

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(Short Stay 1) - Posted 1 year ago

“The service at the airport is excellent both outward and return. My only complaint is the price £175 for two weeks parking is scandalous but we had no other option”

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(Premium Meet And Greet) - Posted 1 year ago

“Geared to departures - arrivals bleak and unwelcoming”

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(Long Stay) - Posted 1 year ago

“Followed the relevant parking signs and once parked, just a 10 minute walk to the main entrance. We chose to walk back to the car once we got back but there was the option of getting the bus.”

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(Long Stay) - Posted 1 year ago

“Meet and greet is an excellent service. Staff are friendly and the system runs very efficiently.”

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(Premium Meet And Greet) - Posted 1 year ago

“Very good but very expensive. That goes for all Newcastle parking . Everyone l talk to agrees .”

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(Premium Meet And Greet) - Posted 1 year ago

“Good parking area but it's a bit expensive”

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(Short Stay 1) - Posted 1 year ago

“A good reception, always has been welcoming and polite. Every time the car has been ready, it is very easy to use. Thanks.”

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(Premium Meet And Greet) - Posted 1 year ago

“We have used this parking service a number of times now and each time received excellent service. It has been very efficient and easy to use. Also, the location means you are in the airport within minutes. Will definitely use again.”

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(Premium Meet And Greet) - Posted 1 year ago

“On the whole good but the shuttle service could be a lot better . It is quite expensive for a family and adds quite a lot to their limited budget.”

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(Long Stay) - Posted 1 year ago

“Easy to book and long stay quite close to the terminal if you would rather walk, but the courtesy bus does come around regularly. Good signposting to find it and leave the airport. Would definitely use again.”

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(Long Stay) - Posted 1 year ago

“Service is first class and helpful”

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(Premium Meet And Greet) - Posted 1 year ago

“Great service”

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(Premium Meet And Greet) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,511 reviews