Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,050 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,050 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“We have not flown from Newcastle before and checked out the parking options after booking our flights. The information provided was clear and the options were easy to navigate through. We booked and the confirmation came straight through. On arrival at the airport the signage was easy to follow and the car park was easy to navigate around. The walk to the airport was short albeit there was a small hill to climb. Highly recommended”

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(Short Stay 2) - Posted 2 years ago

“I have used meet and greet a number of times now, very quick from parking to check in and excellent service 5 star”

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(Premium Meet And Greet) - Posted 2 years ago

“great service”

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(Premium Fast Track) - Posted 2 years ago

“excellent customer service”

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(Premium Meet And Greet) - Posted 2 years ago

“Great service, no hassle will use again .”

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(Premium Meet And Greet) - Posted 2 years ago

“Best UK airport I've flown from! Speedy through security, quick to get luggage back and don't need to walk miles and miles to gates! Parking was safe and even the furthest is only 5 mins walk from the terminal. Made travelling with children super easy.”

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(Long Stay) - Posted 2 years ago

“Easy to book on-line. Easy access. Easy Exit. Short stay parking has great access to Departure and Arrival Building.”

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(Short Stay 2) - Posted 2 years ago

“Smooth parking, bit of a problem getting out after pe booking but simple call at barrier was all that was needed.”

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(Long Stay) - Posted 2 years ago

“Excellent service”

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(Premium Meet And Greet) - Posted 2 years ago

“Great airport although service has deteriorated in some areas. Booked the new Fast Track car park as my wife is disabled, great location but not a baggage trolley in sight, had to walk to the terminal to get one which defeated the purpose Booked assisted travel for my wife, it was chaotic, no one available at the desk, had to ring a number and just got told to make our way to gate 19. Got to gate 19 also posted as gate 16 to find total confusion with the disabled assistance side and a gate for a flight to Corfu no one know where they were going. We were not taken to the gate until after boarding commenced, normally we are put on first do as not to inconvenience other travellers. Not a great experience at a very high price.”

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(Premium Fast Track) - Posted 2 years ago

“On arrival at Newcastle airport in the early hours of the morning we were greeted by a gentleman who was both pleasant and helpful. The same happened when we arrived back after our holiday. The lady who greeted us was also pleasant and helpful. Excellent service.”

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(Premium Meet And Greet) - Posted 2 years ago

“No issues just not cheap”

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(Long Stay) - Posted 2 years ago

“Easy to park and just a short walk to the terminal”

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(Long Stay) - Posted 2 years ago

“My flight was cancelled at the last minute and the staff at meet and greet were great when I had to rearrange my booking arrangements for the next day”

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(Premium Meet And Greet) - Posted 2 years ago

“Hessle free. No issues. Recommend.”

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(Short Stay 1) - Posted 2 years ago

“Expensive. Pre paid but ticket didn’t work on the way out so I caused a bit of a queue and was quite embarrassed. Ended up walking to the terminal as courtesy bus wasn’t very regular”

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(Long Stay) - Posted 2 years ago

“As a frequent flyer we always try premium meet and greet first. We have the discount code which helps a lot as we use it regularly. Staff are amazing and a credit to the service . Thanks every time Mrs O’Neil”

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(Premium Meet And Greet) - Posted 2 years ago

“Good larger spaces and so close to terminal buildings wouldn’t park anywhere else”

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(Premium Fast Track) - Posted 2 years ago

“It's a great service and one less stress for me when travelling. It's bloody pricey though”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent service”

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(Premium Meet And Greet) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,050 reviews