Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,714 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,714 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“All ways use this service at Newcastle airport as it’s a very good service right at the entrance”

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(Premium Meet And Greet) - Posted 2 years ago

“Good price and good service”

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(Short Stay 1) - Posted 2 years ago

“Very organised, parking was easy and plenty of seating once through security”

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(Short Stay 1) - Posted 2 years ago

“Good never a problem parking”

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(Long Stay) - Posted 2 years ago

“A very convenient service. Facilities excellent and staff exceptional.”

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(Premium Meet And Greet) - Posted 2 years ago

“Very smooth and easy process from making the on line booking to parking up and meeting the team and equally as good when we came back. The reception staff were great and the facility is as it says just across the road from the terminal. Would have no hesitation in booking again when we fly out of Newcastle, a great regional airport.”

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(Premium Meet And Greet) - Posted 2 years ago

“When parking asked if car could be parked near the return building as my wife has difficulty walking. When we returned the car was parked outside the building. Brilliant”

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(Premium Meet And Greet) - Posted 2 years ago

“On line booking and ticket system works well. I have to mention however that I would have thought that on returning to Newcastle on 1/12/23 that the long stay car park that my vehicle had been parked would have been gritted following the snowfall prior to that date. Fortunately I have a front wheel drive new vehicle that is good in such conditions. If I’d had a Merc or BMW I might have been booking into the airport hotel, buying a spade and phoning the AA for a tow out of the car park. A bit more grit please. 🙏 cheers”

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(Long Stay) - Posted 2 years ago

“Easiest airport to park”

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(Long Stay) - Posted 2 years ago

“It doesn't come better than this Easy access,pleasant and competent staff all a stones throw from the check in desks EXCELLENT”

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(Premium Meet And Greet) - Posted 2 years ago

“20 mins from parking up to being in the departure lounge can't be bad. Plenty of food and drink outlets, as well as a large duty free shop makes using Newcastle Airport a pleasant and easy experience. Only wish would be for more long haul destinations instead of having to fly to Manchester or Heathrow for the onward journey.”

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(Short Stay 1) - Posted 2 years ago

“Clear and obvious Signage (relating to what we thought we'd purchased) for the spectrum of different car parks is poor which caused all sort of anxst and practical problems. Your staff's help in resolving the consequences though was very good. It might help if your booking websites clearly identified the locations & boundaries of the different parking areas /names.”

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(Premium Fast Track) - Posted 2 years ago

“Very good service. Helpful staff always cheerful.”

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(Premium Meet And Greet) - Posted 2 years ago

“Small and friendly. Easy parking and public transport access. Never a long queue at security. Could do with more coffee/snack options.”

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(Long Stay) - Posted 2 years ago

“Nice airport, quick through to airside, generally good facilities, could do with a bit of a facelift in the airside catering/waiting areas and boarding gate journey. Parking has been much improved over the past few years.”

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(Short Stay 1) - Posted 2 years ago

“We always use Newcastle airports car park and never have any problems”

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(Long Stay) - Posted 2 years ago

“Very easy to use, very close parking to airport”

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(Short Stay 1) - Posted 2 years ago

“Excellent service and location of the car park.”

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(Short Stay 1) - Posted 2 years ago

“Easy process and handy for terminal”

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(Short Stay 1) - Posted 2 years ago

“Excellent service. Very helpful and security conscious when helping with my problem”

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(Premium Meet And Greet) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,714 reviews