Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,119 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 25,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very easy to use”

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Posted 8 years ago

“Excellent service friendly staff and reasonable prices.”

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Posted 8 years ago

“Not as busy as many of the larger airports”

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Posted 8 years ago

“Booking easy. Exit easy. However, I wonder if you could improve the ease of finding the car! The signs are difficult to see at night and if one chooses to walk back to the car in the dark, it is easy to get lost. Could they be better lit? The colours especially disappear. I suppose I could have waited for transport, but at night buses seem slow coming. Thank you.”

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Posted 8 years ago

“Easy booking and once space found easy access to airport”

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Posted 8 years ago

“Booking a long stay was very easy. Instructions as to what to do on arrival and leaving were very clear, however, just finding the way into the actual parking blocks is a bit of a nightmare. There are parking blocks all around but finding the way into one of them is not easy.”

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Posted 8 years ago

“Well signed and plenty of parking. The bus transfer was very frequent”

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Posted 8 years ago

“Local Easy access Speedy processing”

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Posted 8 years ago

“Easy access, quick pick up. Difficult to find way out.”

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Posted 8 years ago

“the bus service was quick and efficient - didn't have to wait long.”

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Posted 8 years ago

“Easy access to the terminal”

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Posted 8 years ago

“Near to terminal just across the road. But never recognised my ref number and takes ages to get out calling the office.”

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Posted 8 years ago

“Upgrade to short stay for extra fee (£8) well worth doing as just outside departures.”

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Posted 8 years ago

“The car park was very busy and it is difficult to find spaces - if you have a personalised number plate then be prepared to have a problem getting out the barrier, otherwise it was fine”

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Posted 8 years ago

“Very straightforward booking on line. Directions to the parking were perfect and the service at the drop off and collection point was exemplary. Car was waiting for us on our return.”

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Posted 8 years ago

“My flight was late and their was no additional fees to pay.”

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Posted 8 years ago

“The process for booking long stay parking was no problem , we wish the bus had stopped at our stop because we had to walk to the terminal”

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Posted 8 years ago

“Upgraded to short stay just opposite the terminal”

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Posted 8 years ago

“I got a good price and it made my holiday less stressful knowing my car was parked safely snd securely for when we landed home.”

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Posted 8 years ago

“Easy to book on website and everything went well on arrival and return. Made that part of trip away relaxing and at a reasonable price”

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Posted 8 years ago

Newcastle Airport is rated 4.6 based on 25,119 reviews