Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,706 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,706 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“Great service, extremely easy to follow sent instructions, very close to the terminal. Quick pick up on return. Service used was meet and greet parking Cheers”

Helpful Report

(Premium Meet And Greet) - Posted 10 months ago

“A good experience each time we have used the car park.Charges though are a little high.”

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(Short Stay 1) - Posted 10 months ago

“Exactly as promised. Quick and easy.”

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(Short Stay 1) - Posted 10 months ago

“We used the Meet and Greet parking. It was easy to book and really easy to find. Drive the car through the little tunnel area where photographs of you car are taken then park your car. Remove your luggage and walk to the reception which is approx 1 minute from where you parked your car. You can book in online if you wish to do so but I wasn't comfortable with that. I booked in at reception which was extremely quick, handed over my car keys for exchange of the small credit card sized info I needed to present to pick my car back up at the end of my holiday. From there it was a 2 min walk to the Airport Departure Lounge. When you arrive back at Newcastle your car is waiting for you and it's a very quick exit from the Airport. The Airport itself is clean and tidy. Plenty of places to eat and drink. Noticeboards with departure information are very clear and can be found in most areas. The eatery we went to filled our water bottles for us for the flight.”

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(Premium Meet And Greet) - Posted 10 months ago

“Easy to book. Competitive rates. Will use again soon”

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(Short Stay 1) - Posted 10 months ago

“I cancelled the booking”

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(Long Stay) - Posted 10 months ago

“Everything was so straight forward from booking online , accessing car park and leaving after our holiday, all at a good price.”

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(Long Stay) - Posted 10 months ago

“Easy to access, walking distance to airport. Well, sign posted wide enough parking bays. I would suggest they upgrade the barriers similar to NCP car parks whereby access and egress can be operated via a QR code on your mobile phone.”

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(Long Stay) - Posted 10 months ago

“Prices far too expensive”

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(Short Stay 2) - Posted 10 months ago

“Simple to book and easy to use on arrival just drive up to barrier and collect ticket find space and walk to terminal”

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(Short Stay 1) - Posted 10 months ago

“Fantastic service at the meet and greet”

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(Premium Meet And Greet) - Posted 10 months ago

“1st class service have used you many times and will in the future”

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(Premium Meet And Greet) - Posted 10 months ago

“First class, friendly service at both ends of our holiday.”

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(Premium Meet And Greet) - Posted 10 months ago

“Used meet & greet sevral times, never had any problems would definitely recommend them, 10/10 service.”

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(Premium Meet And Greet) - Posted 10 months ago

“We always use the Meet and greet at Newcastle Airport, the staff are always helpful and pleasant and the ease of parking your car ready for your holidays is made so easy and hassle free.”

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(Premium Meet And Greet) - Posted 10 months ago

“location very good ,sometimes very busyand driving to find empty car park,bus stop at night near the air port couid be better illustrated ,”

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(Long Stay) - Posted 10 months ago

“Very easy to book online in advance, and you don't have to worry about being delayed unless that pushes you into the following day. And even thats not much (£12 I think?) They say to keep the ticket that is dispensed when you arrive at Long Stay - good precaution - but in fact the number plate was recognised as we drove up and the barrier lifted - we didn't need to insert the ticket.”

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(Long Stay) - Posted 10 months ago

“The exit barrier did not recognise our booking so had to waste time looking for our booking reference and contacting the help person to explain the situation. My relative who was in a different car park (long stay) also experienced the same problem when at the exit barrier.”

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(Short Stay 2) - Posted 10 months ago

“Speedy entry and exit I will say very expensive”

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(Long Stay) - Posted 10 months ago

“The parking is fine, the cost is getting a touch heavy.”

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(Long Stay) - Posted 10 months ago

Newcastle Airport is rated 4.6 based on 26,706 reviews