Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,955 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,955 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Newcastle airport parking is getting to extortionate prices. They have shut down the offsite car parks so they have the monopoly and freedom to raise prices without any competition. I need a carpark close to the terminal and the time we used the long stay carpark the buses didn't pickup at the bus stop where we parked. The carpark is so busy it's difficult to find a parking space. We only use it because there is now no alternative.”

Helpful Report

(Short Stay 1) - Posted 10 months ago

“Easy to Book, had to come home early meet and greet had car ready after one email sent. great service and best airport meet and greet”

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(Premium Meet And Greet) - Posted 10 months ago

“so easy and the staff are so helpful.”

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(Premium Meet And Greet) - Posted 10 months ago

“Always easy to get to happy with the service Just wish their would be another bus on As if its been round you have a bit of a wait in the cold but that’s it”

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(Long Stay) - Posted 10 months ago

“Easy to book, plenty of space, and just a short walk to the terminal. Will definitely use this service again! 10/10”

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(Short Stay 2) - Posted 10 months ago

“excellent service and very easy to use”

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(Long Stay) - Posted 10 months ago

“Parking at Newcastle Airport is easy to book and you sould find a price thats suits you if you book early. Parking in Long Stay is convenient because the shuttle service from the Terminal to the parking areas works well but you can walk the distance easily. We have used this service numerous times and there has never been an issue.”

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(Long Stay) - Posted 10 months ago

“Easy to park , signposts clear and transfer bus easily found”

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(Long Stay) - Posted 10 months ago

“It is very close to the terminal. The staff were very understanding about our situation.”

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(Long Stay) - Posted 10 months ago

“Love Newcastle airport so easy to navigate”

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(Short Stay 2) - Posted 10 months ago

“Spot on will definitely use again”

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(Premium Meet And Greet) - Posted 10 months ago

“Easy in and out, no problems.”

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(Short Stay 1) - Posted 10 months ago

“Easy to book Access / exit to parking no issues. Buses regular and lovely drivers , very pleasent.”

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(Long Stay) - Posted 10 months ago

“Fast pick up from terminal and a very pleasant bus driver.”

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(Long Stay) - Posted 10 months ago

“Love the fact that all the parking is within walking distance of the terminal; would prefer to use Short Stay 2 but have given up after one occasion turning up and having to drive round and round looking for a space; love the free drop off when taking daughters to the airport - sets Newcastle Airport apart from others.”

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(Long Stay) - Posted 10 months ago

“From initial booking to the return pick up, everything was perfect. The website was clear & easy to navigate, the carpark was clearly signed, clean & a perfect location. Will definitely use again.”

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(Short Stay 2) - Posted 10 months ago

“Perfect service”

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(Premium Meet And Greet) - Posted 10 months ago

“It’s easy to book and have always found a space might be a bit expensive at times though”

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(Long Stay) - Posted 10 months ago

“Short Stay 2 Parking: Bit surprised when we checked out of Short Stay 2, put the ticket in the machine and a fee of over £200 came up!! I had pre-paid the parking and parked in the correct car park for the correct ammount of time. I made contact via the machine, told the guy my situation, he said hold on I will check. 8 mins later the barrier just went up, so I drove off. It would have been reasuring if the guy had come back and told me everything was ok. Carl”

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(Short Stay 2) - Posted 10 months ago

“Does what it says on the tin”

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(Premium Meet And Greet) - Posted 10 months ago

Newcastle Airport is rated 4.6 based on 26,955 reviews